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What is DelightChat?
Interact with customers through a unified dashboard, enabling smooth communication across multiple platforms. Leverage the Official WhatsApp API to effectively launch promotional campaigns and boost your sales. Recover potentially lost revenue from abandoned carts, provide timely order updates, and confirm cash-on-delivery transactions, all via WhatsApp. Enter DelightChat, a groundbreaking tool crafted for eCommerce brands that utilize WhatsApp, Instagram, and other modern messaging channels. When combined with savvy WhatsApp marketing techniques, you possess all the essential resources to grow your direct-to-consumer brand. Save valuable time while ensuring every customer inquiry is addressed across various platforms, including WhatsApp, email, Facebook, Instagram comments, Messenger, Instagram direct messages, and live chat. Utilizing the Official WhatsApp API allows for efficient messaging to your entire customer database. With remarkable engagement and delivery rates, businesses are witnessing returns reaching up to 26 times their investment in WhatsApp marketing, alongside conversion rates that surpass traditional email approaches by 7.1 times. This all-encompassing strategy not only boosts customer satisfaction but also significantly propels your brand's growth and visibility in an ever-competitive market. By embracing these innovative communication methods, brands can forge stronger relationships with their customers and enhance their overall market presence.
What is 123 Live Help?
123LiveHelp emerges as an exceptional platform for live assistance on your website, streamlining the integration of live chat and support effortlessly. With its remarkable ability to manage up to 5000 connections per server, 123FlashChat serves as a fundamental tool for offering virtual gifts, facilitating membership upgrades, and hosting PPM/PPV rooms, all of which can greatly boost your chatting services' profitability. The platform ensures top-notch audio and video quality, enriching the chat experience for users and making it more enjoyable and unforgettable. Furthermore, it grants video publishers the capability to function as broadcasters, allowing their videos to be shared instantaneously with all participants in the chat room. Users can quickly request to share their videos by clicking the mic queue button, while the admin retains the power to approve the first three requests, ensuring organized participation. Adding to the fun, virtual gifts are presented as captivating animations that users can buy and send to friends or newfound connections within the chat room, nurturing an engaging social environment that promotes interaction. This feature not only amplifies user satisfaction but also plays a significant role in fostering a sense of community among chat participants, encouraging them to connect and interact more deeply. Ultimately, such capabilities position 123LiveHelp as a leader in enhancing online communication and connection.
Integrations Supported
Facebook
Facebook Messenger
Gmail
Instagram
Joomla!
Shopify
WhatsApp
WordPress
Integrations Supported
Facebook
Facebook Messenger
Gmail
Instagram
Joomla!
Shopify
WhatsApp
WordPress
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$50.00/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
DelightChat
Company Location
India
Company Website
www.delightchat.io
Company Facts
Organization Name
TopCMM Software
Date Founded
2003
Company Location
China
Company Website
www.123flashchat.net/live-help-chat.html
Categories and Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics
Categories and Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking