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What is Dell APEX AIOps?

Are you overwhelmed by the constant barrage of alerts and tickets? Dell APEX AIOps can help decrease the noise, identify incidents more quickly, and resolve issues with greater efficiency. Don't let an influx of alerts hinder your productivity. We automatically filter out these bothersome notifications, allowing you to focus on your work without interruptions. Say goodbye to traditional tickets; we provide you with "Situations" instead, enabling you to address problems proactively before they escalate and affect customer satisfaction. Stop the cycle of switching between multiple tools—our solution consolidates everything into one platform, making it easy to manage any incident, no matter where it originates. Harness the power of AI and machine learning to recognize trends and proactively avert future issues. With continuous delivery comes constant change, and Dell APEX AIOps streamlines the incident management process for ongoing enhancement. As a result, you can dedicate more time to other essential and fulfilling activities in your work life. Embrace a more efficient workflow and reclaim your focus today.

What is OnGuard?

OnGuard is an all-encompassing managed service that features an award-winning platform for monitoring, specifically designed to provide in-depth health evaluations of IT infrastructures. It collects extensive data from various sources and applies machine learning techniques to identify patterns and anomalies proactively, ensuring the security and dependability of your systems. With a dedicated team of thousands of engineers available 24/7, OnGuard streamlines hardware deployment and combines monitoring, management, and alerts into a singular, intuitive web interface. The zero-touch installation only requires IP addresses and authentication details, freeing OnGuard to manage the configuration autonomously. By delivering precise alerts, comprehensive diagnostics, and actionable strategies, OnGuard promotes swift and efficient responses to potential issues, thereby minimizing downtime and enhancing overall operational productivity. Additionally, the platform's capability to evolve with the changing requirements of businesses empowers IT teams to tackle emerging obstacles effectively. This adaptability not only maximizes resource utilization but also helps in maintaining a competitive edge in a rapidly changing technological landscape.

Media

Media

Integrations Supported

Dell APEX
Activu
AlertOps
Exoprise CloudReady
Exoprise Service Watch
HCL BigFix Service Management
HCL MyXalytics
HCL MyXalytics FinOps
HCL iControl
Site24x7
eG Enterprise

Integrations Supported

Dell APEX
Amazon Web Services (AWS)
Avaya Cloud Office
Carbyne
Cisco Secure Cloud Analytics
Genesys Cloud CX
Google Cloud Contact Center AI
IBM Cloud
Microsoft 365
Salesforce

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Dell Technologies

Date Founded

1984

Company Location

United States

Company Website

www.dell.com/en-us/dt/apex/aiops.htm

Company Facts

Organization Name

C1

Date Founded

1993

Company Location

United States

Company Website

www.onec1.com/c1-onguard

Categories and Features

AIOps

Not specified

Cloud Monitoring

Not specified

DevOps

Dashboard

IT Alerting

Not specified

IT Management

Capacity Monitoring
User Activity Monitoring

Observability

Not specified

Categories and Features

IT Alerting

Not specified

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