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What is Deloitte Halo?

Deloitte Halo is tailored to appeal to potential Whistleblowers, whether they belong to an organization or are part of a wider group of Eligible Whistleblowers. Our solution is adaptable to fit the unique brand, culture, and operational size of any organization, while clients can also opt for a simpler, ready-made version. By using Deloitte Halo, Whistleblowers and Eligible Recipients are provided with assistance and direction throughout the disclosure process, offering them the ability to independently monitor the status of their submitted cases at any time. Moreover, Halo has been upgraded to include a complaints module, which allows users to efficiently receive, manage, and resolve complaints from their entire customer base. In addition, we have launched a registers module that enables the tracking of various elements such as gifts, conflicts of interest, and accidents, all integrated within the platform for ease of use. This thorough strategy not only promotes transparency and accountability but also cultivates a secure atmosphere for disclosures and complaints, ultimately benefiting both organizations and their stakeholders. By prioritizing these elements, organizations can ensure a more ethical and compliant operational framework.

What is Causia?

Causia® provides a comprehensive platform for addressing complaints and remediation cases, granting users exceptional control and visibility within a single, integrated solution. Understanding that each industry has distinct requirements, we have created several versions of our complaints management software customized for different sectors. This specialized strategy empowers professionals to tackle their specific challenges more effectively. With a worldwide reach, Causia® has successfully deployed hundreds of solutions for complaints and remediation, resulting in a large base of satisfied customers. Our cutting-edge products have allowed clients to manage millions of complaints efficiently while revealing crucial insights that drive meaningful improvements. Built on the Salesforce platform, our software is specifically designed to handle complaints, quality, and compliance across a variety of industries, making it an indispensable resource for organizations striving for excellence. Our commitment to continuous innovation ensures that we remain at the forefront of complaints management technology.

Media

Media

Integrations Supported

AWS IoT SiteWise
Arbortext
HPE Industrial IoT
PTC Implementer
PTC MOVE
PTC WebShip
Servigistics

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Deloitte

Date Founded

1845

Company Location

United Kingdom

Company Website

www2.deloitte.com/au/en/pages/risk/solutions/whistleblower.html

Company Facts

Organization Name

Causia

Company Website

www.causia.com.au

Categories and Features

Whistleblowing

Not specified

Categories and Features

Complaint Management

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

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