What is isoTracker Complaints Management?
The isoTracker Complaints Management system by isoTracker Solutions is a cloud-enabled platform specifically created to efficiently document and manage customer grievances. This all-encompassing tool allows administrators to assign team members the task of investigating and identifying the root causes of complaints. Moreover, isoTracker Complaints Management provides users with the ability to review historical complaints and identify patterns, which aids in crafting proactive strategies to mitigate future problems. By simplifying the complaints management process, this innovative solution not only improves customer satisfaction but also boosts the overall responsiveness of the organization. Ultimately, it fosters a more customer-centric approach in addressing issues and enhancing service delivery.
Pricing
Price Starts At:
$17 USD/month/user
Price Overview:
Pricing is based on number of users and modules. Discounts are available for multiple modules and periods greater than 1 month
Free Trial Offered?:
Yes
Integrations
No integrations listed.
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Screenshots and Video
Complaints Listing
Company Facts
Company Name:
isoTracker Solutions Ltd
Date Founded:
2004
Company Location:
United Kingdom
Company Website:
www.isotracker.com
Product Details
Deployment
SaaS
Training Options
Documentation Hub
Online Training
Webinars
Support
Web-Based Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
isoTracker Complaints Management Categories and Features
Complaint Management Software
Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management