What is Complyr?

Complyr is an advanced complaint management tool designed for regulated organizations aiming to optimize their workflows, improve oversight, and maintain detailed documentation of complaints. Created by experienced professionals in complaint resolution, this software allows businesses to move away from the limitations of spreadsheets, shared email accounts, and manual tracking methods.

The platform is equipped with various features, such as organized case management, customizable workflows, secure communication through dedicated case portals, document uploads, comprehensive audit trails, and efficient reporting tools to support management oversight. By consolidating all complaint-related documentation, including history, messages, evidence, actions, and decisions into a single case file, teams can enhance their operational efficiency while enabling leaders to detect potential issues sooner.

Complyr is specifically designed for sectors regulated in the UK, such as financial services, insurance, and motor finance, as well as other industries where it is imperative to handle complaints fairly and consistently while adhering to rigorous record-keeping protocols. This specialized approach not only simplifies the complaint resolution process but also significantly boosts overall compliance and accountability within these organizations. Ultimately, Complyr empowers teams to focus on delivering exceptional service while effectively managing the complexities of complaint resolution.

Pricing

Price Starts At:
£147/mth/3 users/Standard Plan
Price Overview:
£445/mth/5 users/Professional Plan
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, Complyr provides an API
No integrations listed.

Screenshots and Video

Complaint case management software built for regulated complaint teams  See how Complyr helps complaint teams manage cases, keep evidence together, track progress, reduce manual admin, and maintain clearer oversight from first contact through to resolution. Built by complaint leaders for regulated teams that need faster, fairer, more consistent complaint handling.

Complaint case management software built for regulated complaint teams See how Complyr helps complaint teams manage cases, keep evidence together, track progress, reduce manual admin, and maintain clearer oversight from first contact through to resolution. Built by complaint leaders for regulated teams that need faster, fairer, more consistent complaint handling.

Company Facts

Company Name:
Complyr
Date Founded:
2023
Company Location:
United Kingdom
Company Website:
www.complyr.co.uk
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
On-Site Training
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
Target Organization Types
Mid Size Business
Small Business
Government
Startup
Supported Languages
English

Complyr Categories and Features

Complaint Management Software

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management