What is Complyr?

Complyr is complaint management software for regulated firms that need clearer workflows, stronger oversight and better complaint records. Built by experienced complaint leaders, it helps teams move away from spreadsheets, shared inboxes and manual tracking by keeping complaint cases, evidence, customer updates, actions and decisions together in one secure system.

The platform supports structured complaint case management, configurable workflows, secure case portal communication, document uploads, audit trails, template-based documents and messages, complaint reporting and management oversight. This gives handlers a clearer view of what’s happened on the case, what still needs doing and what information has been shared.

Complyr is designed for UK-regulated sectors including financial services, insurance and motor finance, where complaints need to be handled fairly, consistently and with clear records. It supports teams managing FCA complaints, regulated complaint handling, complaint evidence, case history, reporting and audit trails without relying on disconnected tools.

For managers, Complyr makes it easier to see live case progress, spot delays or recurring issues earlier, reduce manual reporting and review complaint records if a decision is challenged or escalated.

Pricing

Price Starts At:
£147/mth/3 users/Standard Plan
Price Overview:
£445/mth/5 users/Professional Plan
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, Complyr provides an API
No integrations listed.

Screenshots and Video

Company Facts

Company Name:
Complyr
Date Founded:
2023
Company Location:
United Kingdom
Company Website:
www.complyr.co.uk
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Online Training
On-Site Training
Video Library
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
Target Organization Types
Mid Size Business
Small Business
Government
Startup
Supported Languages
English

Complyr Categories and Features

Complaint Management Software

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management