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What is DeskMoz?

DeskMoz provides a top-tier live chat solution featuring dedicated human operators who are available around the clock for your website, guaranteeing expert assistance at any time of day. Our in-house team is well-trained and seasoned, distinguishing us from competitors that depend on freelancers and remote personnel. We extend our outstanding live chat offerings not only to websites but also to Facebook Pages, facilitating seamless customer interaction through a straightforward setup. Our live chat professionals focus on responding to sales inquiries from your website visitors, leading to an impressive surge in qualified leads—potentially tripling your previous numbers. Moreover, we take pride in being the quickest in the live chat outsourcing sector, with our talented team ready to be deployed to your site within a mere 24 to 48 hours. DeskMoz's around-the-clock live chat services not only prove to be more effective and responsive but are also a more economical option compared to standard phone and email support channels. With the trust of over 200 renowned global brands, we are dedicated to improving your customer engagement journey. By selecting DeskMoz, you guarantee your customers will receive prompt and professional assistance, which ultimately enhances the overall success of your business. Our commitment to excellence ensures that every interaction leaves a positive impression on your clientele.

What is AnswerConnect?

Our dedicated customer service professionals are at your disposal around the clock, ready to help your visitors and callers at any time. Potential customers can reach out to you anytime, day or night, as they are always available when you need them. We ensure that there is no voicemail or automated systems, providing only genuine human interaction. With this approach, you can engage with real people rather than automated voices, enhancing the customer experience. We prioritize understanding your callers by recognizing returning ones, allowing for a more customized interaction. Each call script we develop is tailored specifically to your business's unique needs, ensuring that your call flow is distinctively yours. Our service integrates effortlessly with your current systems, whether through shared screens or CRM integration, making the transition smooth. Have you ever wondered how you can deliver exemplary customer support without the expense of hiring full-time staff? This high level of service is often unattainable for many smaller enterprises. By partnering with a small business answering service, you can leverage the advantages of an in-house team without the hassles of recruitment, training, and payroll. Our agents operate remotely from various locations across the United States, ensuring they remain unaffected by local disruptions or natural disasters, providing you with consistent support regardless of circumstances. In this way, you can focus on growing your business while we take care of your customer interactions with expertise.

Media

Media

Integrations Supported

Constant Contact
FranConnect
Freshsales
Google Analytics
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Insightly
Keap
QuickBooks Online
Salesforce
ServiceMinder
Setmore
Skype
Slack
Zapier
Zendesk
Zoho CRM
improveit! 360

Integrations Supported

Constant Contact
FranConnect
Freshsales
Google Analytics
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Insightly
Keap
QuickBooks Online
Salesforce
ServiceMinder
Setmore
Skype
Slack
Zapier
Zendesk
Zoho CRM
improveit! 360

API Availability

Has API

API Availability

Has API

Pricing Information

$199 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DeskMoz

Date Founded

2005

Company Location

India

Company Website

deskmoz.com

Company Facts

Organization Name

AnswerConnect

Company Location

United States

Company Website

www.answerconnect.com

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