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What is Desktop Alert?

Desktop Alert plays a crucial role in facilitating communication among emergency response teams across the country and various sectors by delivering urgent and important messages worldwide. It provides a suite of communication tools that guarantee essential information, such as threat notifications and corporate alerts, reaches users through various channels including computer screens, email, mobile devices, SMS, and large display systems or kiosks. Remarkably, Desktop Alert holds the distinction of being the only internal communications provider in the United States to receive the esteemed DISA security certification from the Department of Defense. Its diverse clientele features notable government organizations such as the US Department of Defense, NATO Enterprise Worldwide (as their exclusive provider), the US Army, the US Air Force, the US National Guard, and the US Academy at West Point. Furthermore, the company caters to numerous corporate clients, which include giants like Mercedes Benz, Atlantic Health, Honeywell, Promedica, Vanderbilt University, Scottrade, General Dynamics, and SIAC. This exceptional status as a certified vendor highlights Desktop Alert's significant contribution to improving communication security and operational efficiency during critical incidents. The company's innovative approach to communication technology ensures that vital messages are delivered promptly, thereby enhancing overall situational awareness in emergencies.

What is Alert Broadcast Centre?

Around the globe, governments are enhancing their public warning systems to keep citizens informed during crises, with mobile phones proving to be an exceptionally effective medium for such communications. Enghouse Networks has introduced the Alert Broadcast Centre (ABC), a comprehensive solution for wireless public alerts that allows for the efficient and widespread distribution of emergency messages to mobile users via multiple channels, including Cell Broadcast, SMS, Push Notifications, MMS, and USSD. The system is built to support standard alert submission formats like CAP, CMAS, and WPAS, while also offering the flexibility to incorporate additional methods as necessary. Depending on the configuration of the national alerting framework, the Alert Broadcast Centre can either serve as a centralized resource for national authorities or be employed by public wireless network operators to meet their legal obligations concerning both national and local alerts. Moreover, the platform is adept at managing the setup and timing of commercial messaging campaigns, which broadens its applicability beyond just emergency alerts. This adaptability not only enhances the Alert Broadcast Centre's effectiveness in emergency situations but also underscores its role as a crucial communication tool across a variety of contexts. Overall, its ability to cater to different communication needs solidifies its position as an essential resource in today's interconnected world.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Desktop Alert

Date Founded

2001

Company Location

United States

Company Website

www.desktopalert.net

Company Facts

Organization Name

Enghouse Networks

Date Founded

1984

Company Location

Canada

Company Website

enghousenetworks.com

Categories and Features

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

Categories and Features

Emergency Notification

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

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