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What is DevSuite?

TechExcel's DevSuite is an all-encompassing software platform tailored for managing both lifecycle and business processes. This adaptable, cloud-based solution equips organizations of all sizes with the ability to efficiently control and supervise the stages of definition, development, design, testing, and deployment, thereby facilitating the production of superior applications. Key features include the automation and standardization of workflows, comprehensive bi-directional traceability, effective product planning, customizable reporting options, and strong capabilities for test case management and execution. Furthermore, DevSuite promotes teamwork among various departments, simplifying the application development process to boost overall productivity. With its robust functionalities, it ultimately helps organizations achieve their strategic goals more effectively.

What is CustomerWise?

If you are looking for a better way to manage customer interactions, Customerwise stands out as the perfect solution. This comprehensive tool for customer support and business process management, created by TechExcel, is tailored to meet the unique service requirements of B2B technology companies. Customerwise integrates an array of features into a single platform, including support and service ticket management, customer self-service capabilities, license and contract oversight, and a product knowledge repository. By adopting Customerwise, organizations can greatly improve their customer engagement and foster stronger relationships with their clients. With its user-friendly interface and robust functionalities, Customerwise is an invaluable asset for any business aiming to thrive in a competitive market.

Media

Media

Integrations Supported

Jira
Jira Work Management

Integrations Supported

API Availability

API Availability

Pricing Information

$500.00/one-time/user
Free Trial Offered?

Pricing Information

Professional - $20 per user per month
Enterprise - $35 per user per month
Free Version
Free Trial Offered?

Supported Platforms

Windows

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

Standard Support
24 Hour Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

TechExcel

Date Founded

1995

Company Location

United States

Company Website

www.techexcel.com

Company Facts

Organization Name

TechExcel

Date Founded

1995

Company Location

United States

Company Website

www.techexcel.com

Categories and Features

Application Development

Access Controls/Permissions
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Deployment Management
Graphical User Interface
Mobile Development
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development

Application Lifecycle Management

Administrator Level Control
Defect Tracking
Iteration Planning
Project Management
Release Management
Requirements Review
Task Management
Test Case Tracking
User Level Management
Version Control

Business Process Management

Business Rules Management
Process Change Tracking
Process Mapping

Product Lifecycle Management

Change Management
Design Management
Document Management
Project Management
Requirements Management

Workflow Automation

Not specified

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Graphical Workflow Editor
Mobile Access
Task Management
Third Party Integrations
Workflow Configuration

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Knowledge Base
Performance Metrics
Queue Management
Self Service Portal
Surveys & Feedback
Workflow Management

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