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What is Device42?

Device42 is a powerful software solution designed for managing data centers and networks, crafted by IT professionals to facilitate the discovery, documentation, and oversight of Data Centers and IT systems as a whole. This tool delivers valuable insights into enterprise infrastructure by effectively mapping out hardware, software, services, and network dependencies. It boasts impressive visual representations alongside a user-friendly interface, complemented by webhooks and APIs for seamless integration. With Device42, planning for network modifications becomes easier, and it helps to minimize mean time to recovery (MTTR) during unforeseen outages, ensuring that you have the necessary tools for maintenance, audits, warranty management, license tracking, lifecycle oversight, inventory management, and asset tracking, including detailed room and rack configurations. Additionally, it allows for integration with various IT management platforms, such as Security Information and Event Management (SIEM), Configuration Management (CM), and IT Service Management (ITSM), providing comprehensive data mapping and more. As a member of the Freshworks family, we are dedicated to enhancing our offerings, ensuring that our global customers and partners receive exceptional solutions and unwavering support, maintaining our long-standing commitment to excellence.

What is 3-GIS?

3-GIS addresses the challenges faced by the telecommunications sector in overseeing physical network assets. The name signifies the evolution of Geographic Information Systems, transitioning from traditional paper formats and CAD-based desktops to a collaborative web platform that enhances data accuracy across enterprises. Every day, we strive to disrupt conventional practices, equipping our clients with critical insights that enhance activation speed and optimize the use of their fiber network resources; this acceleration facilitates the deployment of intricate networks, fostering a more interconnected and enlightened world. As a subsidiary of SSP Innovations, 3-GIS stands out as a leading provider of GIS solutions tailored for the utility and telecom sectors. Being an Esri Platinum partner, SSP is recognized as a leader among Esri solution providers, renowned for its technological advancements within the Esri framework. By combining the strengths of SSP and 3-GIS, we aim to realize a shared vision that will significantly broaden the influence and advantages of GIS within the telecommunications infrastructure landscape, ultimately leading to better service delivery and connectivity for all.

Media

Media

Integrations Supported

Atlassian Insight
Azure Marketplace
BackBox
Chef
Cherwell Software
Confluence
Freshservice
HaloCSM
Infoblox IPAM
Jenkins
JupiterOne
OverSOC
Puppet Enterprise
SaltStack
ServiceNow
Splunk Cloud Platform
StackStorm
Zapier
Zendesk

API Availability

Has API

API Availability

Pricing Information

$1499.00/year
Pricing is based on the number of devices and IP addresses.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
On-Prem
Linux

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Device42, A Freshworks Company

Date Founded

2011

Company Location

United States

Company Website

www.device42.com

Company Facts

Organization Name

3-GIS

Date Founded

2006

Company Location

United States

Company Website

www.3-gis.com

Categories and Features

Asset Tracking

Barcoding / RFID
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes

Barcoding

Barcode Generation
Barcode Scanning
Custom Labels
Inventory Management
Label Templates
Serial Number Tracking

Cable Management

Not specified

Capacity Planning

Not specified

CMDB

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
License Management
Relationship Mapping

Continuous Integration

Change Management
Configuration Management

Data Center Management

Cross Reference System
Device Auto Discovery
Import / Export Data
Multi-User
Power Management
Sarbanes-Oxley Compliance

DevOps

Approval Workflow
Dashboard

Inventory Management

Barcoding / RFID
Manufacturing Inventory Management
Product Identification
Reporting/Analytics
Retail Inventory Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management

IT Documentation

Not specified

IT Management

Capacity Monitoring
Compliance Management
Hardware Inventory
IT Budgeting
License Management
Patch Management
Software Inventory

ITSM

Asset Tracking
Change Management
Configuration Management
Dashboard
Incident Management
Problem Management

Network Access Control (NAC)

Authentication
Authorization
Automated Hotfix / Updates
Centralized Policy Management
Dashboard
Device Auto-Provisioning

Network Configuration

Not specified

Network Mapping

Compliance Management
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps

Shadow IT Discovery

Not specified

Categories and Features

Cable Management

Not specified

GIS

Color Coding
Internet Mapping
Map Creation
Map Sharing
Reverse Geocoding

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