Company Website

Ratings and Reviews 26 Ratings

Total
ease
features
design
support

Ratings and Reviews 165 Ratings

Total
ease
features
design
support

What is Device42?

Device42 is a powerful software solution designed for managing data centers and networks, crafted by IT professionals to facilitate the discovery, documentation, and oversight of Data Centers and IT systems as a whole. This tool delivers valuable insights into enterprise infrastructure by effectively mapping out hardware, software, services, and network dependencies. It boasts impressive visual representations alongside a user-friendly interface, complemented by webhooks and APIs for seamless integration. With Device42, planning for network modifications becomes easier, and it helps to minimize mean time to recovery (MTTR) during unforeseen outages, ensuring that you have the necessary tools for maintenance, audits, warranty management, license tracking, lifecycle oversight, inventory management, and asset tracking, including detailed room and rack configurations. Additionally, it allows for integration with various IT management platforms, such as Security Information and Event Management (SIEM), Configuration Management (CM), and IT Service Management (ITSM), providing comprehensive data mapping and more. As a member of the Freshworks family, we are dedicated to enhancing our offerings, ensuring that our global customers and partners receive exceptional solutions and unwavering support, maintaining our long-standing commitment to excellence.

What is AdRem NetCrunch?

NetCrunch is commercial, self-hosted, agentless network and IT infrastructure monitoring software for Windows Server. It monitors network devices, servers, virtualization platforms, cloud services including AWS, Azure, and Google Cloud, applications, websites, logs, telemetry, and custom data using technologies such as SNMP, WMI, REST APIs, and scripts. NetCrunch supports 680+ monitoring targets and provides 270+ ready-to-use Monitoring Packs for devices, applications, and operating systems. Policy-based monitoring automatically applies monitoring settings, Monitoring Packs, thresholds, and alerts to matching devices and systems. Licensing is based on monitored nodes and network interfaces rather than individual sensors, checks, or metrics. Real-time dashboards and automatic Layer 2 and routing topology maps provide visibility into network status and performance. NetCrunch supports event correlation, dependency-aware alert suppression, predictive thresholds, escalation, and 40+ automated response actions, including script execution, notifications, webhooks, and integrations with external IT and collaboration tools. NetCrunch also provides hardware and software inventory, network device configuration backup and change tracking, bandwidth monitoring, and network traffic analysis using NetFlow, sFlow, IPFIX, and other flow technologies. Distributed Monitoring Probes extend monitoring to remote and isolated locations, while REST APIs support integration and automation with external systems. NetCrunch is self-hosted on Windows Server and can monitor on-premises, air-gapped, cloud, and hybrid IT environments.

Media

Media

Integrations Supported

Freshservice
Jira
Zendesk
Atlassian Insight
Confluence
Jenkins
Jira Service Management
OverSOC
SaltStack
ServiceNow
StackStorm
Zapier

Integrations Supported

Freshservice
Jira
Zendesk
Amazon Simple Notification Service (SNS)
Jitbit Help Desk
LiveAgent
PagerDuty
SMSEagle
Slack
Trello

API Availability

Has API

API Availability

Has API

Pricing Information

$1499.00/year
Pricing is based on the number of devices and IP addresses.
Free Trial Offered?

Pricing Information

$1600 for NetCrunch 50 nodes
NetCrunch licensing is based on the number of monitored nodes and network interfaces. Each node license includes one monitored interface, and additional interface licenses can be added when more network interfaces need to be monitored. Licensing is not based on individual sensors, checks, or metrics.
Free Trial Offered?

Supported Platforms

SaaS
On-Prem
Linux

Supported Platforms

Windows
On-Prem

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Device42, A Freshworks Company

Date Founded

2011

Company Location

United States

Company Website

www.device42.com

Company Facts

Organization Name

AdRem Software

Date Founded

1998

Company Location

United States

Company Website

www.adremsoft.com

Categories and Features

Asset Tracking

Barcoding / RFID
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes

Barcoding

Barcode Generation
Barcode Scanning
Custom Labels
Inventory Management
Label Templates
Serial Number Tracking

Cable Management

Not specified

Capacity Planning

Not specified

CMDB

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
License Management
Relationship Mapping

Continuous Integration

Change Management
Configuration Management

Data Center Management

Cross Reference System
Device Auto Discovery
Import / Export Data
Multi-User
Power Management
Sarbanes-Oxley Compliance

DevOps

Approval Workflow
Dashboard

Inventory Management

Barcoding / RFID
Manufacturing Inventory Management
Product Identification
Reporting/Analytics
Retail Inventory Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management

IT Documentation

Not specified

IT Management

Capacity Monitoring
Compliance Management
Hardware Inventory
IT Budgeting
License Management
Patch Management
Software Inventory

ITSM

Asset Tracking
Change Management
Configuration Management
Dashboard
Incident Management
Problem Management

Network Access Control (NAC)

Authentication
Authorization
Automated Hotfix / Updates
Centralized Policy Management
Dashboard
Device Auto-Provisioning

Network Configuration

Not specified

Network Mapping

Compliance Management
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps

Shadow IT Discovery

Not specified

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Resource Management
Root-Cause Diagnosis
Server Performance

Capacity Planning

Not specified

Cloud Monitoring

Not specified

Configuration Management

Infrastructure Automation
Node Management
Reporting Analytics / Visualization

Data Center Management

Device Auto Discovery
Diagnostic Testing
Import / Export Data
Multi-Platform

Database Monitoring

Dashboard
Historical Trend Analysis
Notifications / Alerts
Performance Monitoring
Resource Optimization
Troubleshooting

DNS Monitoring

Not specified

Hardware Monitoring

Not specified

IP Scanners

Not specified

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
Rich HTML Email Notifications

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

Log Monitoring

Not specified

Network Assessment

Not specified

Network Discovery

Not specified

Network Mapping

Color Codes / Icons
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring

Network Troubleshooting

Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Network Analysis
Network Monitoring

Observability

Not specified

Server Monitoring

Not specified

SNMP Monitoring

Not specified

System Monitoring

Alerts / Notifications
Device Monitoring
Inventory Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Server Monitoring
Service Configuration Management

VoIP Monitoring

Alerts / Notifications
IP SLA Monitoring
Jitter Testing
Latency Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting

Website Monitoring

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Performance Metrics
Real Time Monitoring
Uptime Reporting

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