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What is Dial-Office IP PBX?

Dial-Office is a flexible and all-encompassing IP PBX software designed for small and medium-sized enterprises, as well as start-ups, that wish to harness the benefits of VoIP technology. By employing the SIP standard architecture, this IP PBX solution provides an array of advanced telephony features that were previously available only in costly traditional circuit-switched corporate phone systems. This reliable and cost-effective unified communications tool ensures that small to mid-sized businesses can operate effectively over a well-established Local Area Network. Recognized for its excellence, this VoIP solution offers outstanding voice clarity along with various business management tools that aim to enhance productivity, lower communication costs, and elevate customer service standards. Moreover, the platform includes features tailored to the specific demands of contemporary businesses, making it a practical option for improving communication efficiency and overall collaboration. Ultimately, Dial-Office empowers organizations to adapt and thrive in an increasingly digital world.

What is Avaya IP Office?

The globally recognized Avaya IP Office offers a robust unified communications platform that is both deployed and supervised on-site. To elevate the engagement and experiences of your customers and employees alike, explore the wide range of functions provided by IP Office. You can effectively assess customer interactions by taking advantage of features like call recording, monitoring, and detailed reporting. With the inclusion of Avaya Call Reporting within IP Office, capturing and documenting incoming communications becomes a seamless task. Additionally, you have the flexibility to add real-time call center agent workstations and dashboards, which significantly enhances the efficiency of call management processes. When Avaya IP Office is combined with a subscription to Avaya Spaces, you gain access to a multifunctional application that integrates voice, video, messaging, conferencing, and calendar services, all available from any device and location. This powerful integration not only simplifies communication but also drives productivity improvements throughout your organization, ensuring that everyone can collaborate effectively no matter where they are. Ultimately, leveraging these tools can lead to a more responsive and agile business environment.

Media

Media

Integrations Supported

OfficeWatch Call Reporting

Integrations Supported

OfficeWatch Call Reporting

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Dialexia Communications

Date Founded

2001

Company Location

Canada

Company Website

www.dialexia.com

Company Facts

Organization Name

Avaya

Date Founded

2000

Company Location

United States

Company Website

www.avaya.com/en/products/ip-office/

Categories and Features

PBX

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

PBX

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