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What is Dial800?

Elevate your engagement with customers by leveraging cloud-based campaign tracking, automated analytics, and real-time insights. Our all-encompassing platform simplifies the evaluation of your campaign results, enabling immediate tracking of calls and texts, while enhancing customer interactions through our cloud-driven business phone system. By linking each advertising impression to actual sales revenue, you can accurately gauge the success of both your online and offline marketing efforts. Our AI-driven speech analytics provide essential success indicators, which include content tagging and sentiment analysis, among various other functionalities. Furthermore, our scalable business phone systems are designed to adapt to the changing communication requirements of your team. With BizCloud from Dial800, you have access to fast, intuitive, and cost-effective solutions for managing calls and team communications from virtually anywhere, as you can log in effortlessly using your smartphone, desktop, or office phone. This streamlined approach to communication empowers you to ensure that every interaction is aligned with your business goals and drives meaningful results. Ultimately, embracing these innovative tools will position your organization for sustained growth and success in a competitive landscape.

What is Aizan?

Our reputation is built on exceptional support and innovative solutions to complex challenges. To guarantee that your data is handled by dependable service providers, we exclusively utilize Class 5 carrier-grade telecommunications networks. Each of our products is designed with a focus on reliability, leveraging intelligent design and established partnerships. This offering empowers you to develop complex IVR solutions that are cloud-based, secure, and capable of scaling as your needs grow. Users can easily search for, reserve, activate, and transfer local numbers throughout the United States and Canada. Our clients enjoy comprehensive capabilities to manage toll-free numbers across various countries, ensuring ease of access. Additionally, we provide a cloud-based contact center interface tailored for businesses that may not recognize the potential benefits of integrating such technology into their operations. This innovative approach not only enhances efficiency but also opens new avenues for customer engagement.

Media

Media

Integrations Supported

Google Analytics
HubSpot CRM
HubSpot Customer Platform
HubSpot Sales Hub
Salesforce
Zendesk

Integrations Supported

Google Analytics
HubSpot CRM
HubSpot Customer Platform
HubSpot Sales Hub
Salesforce
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$50 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Dial800

Date Founded

1996

Company Location

United States

Company Website

www.dial800.com

Company Facts

Organization Name

Aizan

Date Founded

1999

Company Location

Canada

Company Website

www.aizan.com

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

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