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What is Dialecto?

Dialecto offers an all-encompassing conversational commerce platform specifically designed for eCommerce enterprises, effectively blending messaging tools with eCommerce systems to assist businesses in converting conversations into sales with minimal effort. Entrepreneurs and eCommerce leaders can manage customer interactions from a single inbox, allowing for immediate access to product information and order histories with just a click, as well as facilitating the creation of support tickets and swift replies to boost both efficiency and scalability. Moreover, they are equipped to automate marketing campaigns that significantly improve conversion rates and foster customer engagement through tailored interactions. Our platform boasts several key features, including a consolidated inbox that brings together various messaging channels linked to eCommerce, enabling users to access product and order details in real time effortlessly. Additional functionalities feature the recovery process for abandoned carts, automated greetings for special occasions, and comprehensive conversational analytics driven by AI that yield crucial insights into both sales and support. In addition, our solution guarantees seamless compatibility with a range of eCommerce platforms, enhancing its utility as a flexible resource for contemporary businesses. This adaptability positions Dialecto as an essential partner for organizations aiming to thrive in the competitive online marketplace.

What is B2B Store?

B2B Store functions as a Headless B2B Marketplace, designed to enhance the engagement and efficiency of interactions with your B2B clientele. It utilizes an Integral or Frontend-as-a-Service (FEaaS) approach on a cutting-edge, high-quality e-commerce platform that is open-source, built upon industry-standard solutions like Magento Open Source and PWA Studio, which employs a React frontend. Key features encompass secure access through login credentials, budget management with offers and requests, a chat bot for customer support, the capability to save multiple baskets, seamless integration with Moodle, and the convenience of placing repeat orders with a single click. Furthermore, it allows for tracking order incidences (CSR), provides a Quick Cart option with CSV data import, and supports cart editing with features for adding headers/images, updating prices, and printing in PDF format. Product pages are tailored for B2B needs, enabling organized sales representative management and customer control panel access, while also facilitating customer assignments to specific agents. Payment options are customizable to integrate with external platforms like ERP systems, and there is a robust management system for external customers (CRM). Additionally, advanced pricing strategies can be implemented based on specific criteria, complemented by a user-friendly Mega Menu for easy navigation. In summary, B2B Store is equipped with a comprehensive suite of tools to streamline and elevate the B2B purchasing process.

Media

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Media

Integrations Supported

BigCommerce
Magento
Moodle
Zammad

Integrations Supported

BigCommerce
Magento
Moodle
Zammad

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Dialecto

Date Founded

2024

Company Location

Uruguay

Company Website

dialecto.com

Company Facts

Organization Name

Orienteed

Date Founded

2016

Company Location

Spain

Company Website

b2bstore.io

Categories and Features

Categories and Features

Headless eCommerce

API
Content Management
Conversion Tracking
Customer Touchpoints
Integrated Development Environment (IDE)
Inventory Optimization
Web/Mobile App Development

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