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What is Dialogflow?

Dialogflow, developed by Google Cloud, serves as a platform for natural language understanding, enabling the creation and integration of conversational interfaces for various applications, including mobile and web platforms. This tool simplifies the process of embedding various user interfaces, such as bots or interactive voice response systems, into applications. With Dialogflow, businesses can establish innovative methods for customer engagement with their products. It is capable of processing customer inputs in diverse formats, including both text and audio, such as voice calls. Additionally, Dialogflow can generate responses in text format or through synthetic speech, enhancing user interaction. The platform offers specialized services through Dialogflow CX and ES, specifically designed for chatbots and contact center applications. Furthermore, the Agent Assist feature is available to support human agents in contact centers, providing them with real-time suggestions while they engage with customers, ultimately improving service efficiency and customer satisfaction. By leveraging these capabilities, companies can significantly enhance the overall customer experience.

What is Agentplace?

Agentplace functions as a platform that facilitates the development of AI-enhanced applications and websites directly utilizing an AI model, eliminating the requirement for any coding expertise. This cutting-edge platform empowers users to effortlessly create AI-driven sites and apps. With the launch of ChatGPT, your site evolves into an interactive and dynamic center, capable of answering questions, driving sales, and offering a range of services. It leverages the built-in versatility, reasoning ability, comprehensive knowledge, and vocal skills of AI. The configuration process can be accomplished solely through text commands. The website's interface is dynamic, responding to user interactions in real-time to create a smooth user experience. Instead of remaining static, the elements of the user interface can modify, appear, or vanish based on user needs. For example, a form can dynamically adapt to include more fields as required, or a product page can disclose different information based on user inquiries. Users can interact with the website conversationally, similar to their experience with ChatGPT, enabling them to pose questions, seek information, or perform tasks using voice commands. The responses generated by the platform are presented in both audio and visual formats, making it accessible during activities like driving or cooking, thereby enhancing user engagement and convenience. This innovative approach fundamentally transforms the way users engage with digital platforms, making interactions more intuitive and efficient. In doing so, Agentplace not only streamlines the process of creating AI applications but also enriches the overall user experience.

Media

Media

Integrations Supported

AutoResponder
Avaya Aura
Carrot quest
CodeBaby
Cognigy.AI
Dialpad Support
Expertflow Contact Center
Java
Kik
Landbot.io
Meya
Microsoft Azure
Resemble AI
Resolve
Slaask
Smart IVR
Take Blip
UneeQ
WIT Conversation Platform
Yodel.io

Integrations Supported

AutoResponder
Avaya Aura
Carrot quest
CodeBaby
Cognigy.AI
Dialpad Support
Expertflow Contact Center
Java
Kik
Landbot.io
Meya
Microsoft Azure
Resemble AI
Resolve
Slaask
Smart IVR
Take Blip
UneeQ
WIT Conversation Platform
Yodel.io

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Google

Date Founded

1998

Company Location

United States

Company Website

cloud.google.com/dialogflow

Company Facts

Organization Name

Agentplace

Company Location

United States

Company Website

agentplace.io

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Categories and Features

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