Ratings and Reviews 4 Ratings

Total
ease
features
design
support

Ratings and Reviews 1 Rating

Total
ease
features
design
support

Alternatives to Consider

  • Enterprise Bot Reviews & Ratings
    23 Ratings
    Company Website
  • Google AI Studio Reviews & Ratings
    9 Ratings
    Company Website
  • LM-Kit.NET Reviews & Ratings
    19 Ratings
    Company Website
  • Vertex AI Reviews & Ratings
    732 Ratings
    Company Website
  • Sendbird Reviews & Ratings
    134 Ratings
    Company Website
  • Podium Reviews & Ratings
    2,052 Ratings
    Company Website
  • Zendesk Reviews & Ratings
    7,088 Ratings
    Company Website
  • Assembled Reviews & Ratings
    177 Ratings
    Company Website
  • kama DEI Reviews & Ratings
    8 Ratings
  • Atera IT Autopilot Reviews & Ratings
    1,792 Ratings
    Company Website

What is Dialogflow?

Dialogflow, developed by Google Cloud, serves as a platform for natural language understanding, enabling the creation and integration of conversational interfaces for various applications, including mobile and web platforms. This tool simplifies the process of embedding various user interfaces, such as bots or interactive voice response systems, into applications. With Dialogflow, businesses can establish innovative methods for customer engagement with their products. It is capable of processing customer inputs in diverse formats, including both text and audio, such as voice calls. Additionally, Dialogflow can generate responses in text format or through synthetic speech, enhancing user interaction. The platform offers specialized services through Dialogflow CX and ES, specifically designed for chatbots and contact center applications. Furthermore, the Agent Assist feature is available to support human agents in contact centers, providing them with real-time suggestions while they engage with customers, ultimately improving service efficiency and customer satisfaction. By leveraging these capabilities, companies can significantly enhance the overall customer experience.

What is Arches AI?

Arches AI provides an array of tools that facilitate the development of chatbots, the training of customized models, and the generation of AI-driven media tailored to your needs. The platform features an intuitive deployment process for large language models and stable diffusion models, making it accessible for users. A large language model (LLM) agent utilizes sophisticated deep learning techniques along with vast datasets to understand, summarize, create, and predict various types of content. Arches AI's core functionality revolves around converting your documents into 'word embeddings,' which allow for searches based on semantic understanding rather than just exact wording. This feature is particularly beneficial for analyzing unstructured text data, including textbooks and assorted documents. To prioritize user data security, comprehensive security measures are established to safeguard against unauthorized access and cyber threats. Users are empowered to manage their documents effortlessly through the 'Files' page, ensuring they maintain complete control over their information. Furthermore, the innovative techniques employed by Arches AI significantly improve the effectiveness of information retrieval and comprehension, making the platform an essential tool for various applications. Its user-centric design and advanced capabilities set it apart in the realm of AI solutions.

Media

Media

Integrations Supported

Google Cloud Platform
Amazon Web Services (AWS)
Avaya Aura
BotStar
Chatterbox
Cisco Webex
EBM
Genesys Cloud CX
Jumper.ai
Kore.ai
MiContact Center Business
NICE CXone Mpower
Resemble AI
SignalWire
Smart IVR
UneeQ
Vertex AI
Webex Contact Center
Yodel.io
voximplant

Integrations Supported

Google Cloud Platform
Amazon Web Services (AWS)
Avaya Aura
BotStar
Chatterbox
Cisco Webex
EBM
Genesys Cloud CX
Jumper.ai
Kore.ai
MiContact Center Business
NICE CXone Mpower
Resemble AI
SignalWire
Smart IVR
UneeQ
Vertex AI
Webex Contact Center
Yodel.io
voximplant

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$12.99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Google

Date Founded

1998

Company Location

United States

Company Website

cloud.google.com/dialogflow

Company Facts

Organization Name

Arches AI

Company Website

platform.archesai.com

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Popular Alternatives

Popular Alternatives

Amazon Lex Reviews & Ratings

Amazon Lex

Amazon
LM-Kit.NET Reviews & Ratings

LM-Kit.NET

LM-Kit