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What is Diamond Relations CRM?
For jewelers seeking a user-friendly and mobile-friendly CRM solution, Diamond Relations allows sales teams to prioritize selling over navigating a complicated system. This innovative platform empowers jewelry retailers to easily track sales, manage opportunities, and develop strong customer relationships. Whether operating in a single location or multiple sites, Diamond Relations CRM improves opportunity management, enabling sales professionals to close more deals by recording sales interactions, sharing customer information, and monitoring personal performance. By integrating all customer data into a singular, cohesive system, Diamond Relations promotes seamless information sharing throughout the organization. Each sales opportunity comes equipped with vital information, including the sales stage, projected revenue, closure probability, and other essential metrics. Moreover, this crucial information is readily accessible on the sales teams' main dashboard, providing them with an up-to-date and holistic view every time they access the platform. Ultimately, Diamond Relations is an essential resource for jewelry businesses looking to enhance their sales strategies and strengthen customer connections, making it a valuable asset in today's competitive market. With its comprehensive features, it ensures that sales teams can operate efficiently and effectively, driving success in their endeavors.
What is Aurum?
Aurum, created by Systech, is the leading software solution specifically designed for jewelers and watchmakers. For the past 25 years, it has established itself as a key player in the industry, serving over 2000 clients across Europe. Leveraging extensive experience in the jewelry and watchmaking fields, Aurum provides a unique method for managing precious stones and metals, which streamlines their integration into production while managing various inventories. Users can connect each item to images, generate real-time catalogs for retail shops, agents, or eCommerce sites, and effectively monitor sales and repairs. Its all-encompassing platform combines software with vital hardware and supplies, reinforcing Aurum's status as the go-to choice for professionals in the field. This cohesive solution not only boosts operational effectiveness but also adapts to the changing demands of jewelers and watchmakers in a competitive landscape. Furthermore, its user-friendly interface and robust support ensure that clients can maximize their productivity and stay ahead in an ever-evolving market.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
API Availability
Pricing Information
$65 per month
Pricing Information
$110 per user per month
Free Version
Supported Platforms
SaaS
Supported Platforms
SaaS
Windows
Mac
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Training Options
Documentation Hub
Online Training
On-Site Training
Company Facts
Organization Name
Diamond Relations CRM
Company Website
www.diamondrelationscrm.com
Company Facts
Organization Name
Systech
Date Founded
1994
Company Location
Italy
Company Website
www.aurum32.com/eng/
Categories and Features
Jewelry Store Management
Not specified
Categories and Features
Jewelry Store Management
Appraisal Management
Commission Management
Consignments
Customer Purchase History
Marketing Management
Multi-Store Management
Pricing Management
Repair Tracking
Supplier Management
Wholesaler Management