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Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
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Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is DifferentKind?

Enhancing and evaluating the patient experience can be achieved by leveraging metrics that prioritize the development of loyalty and trust, ultimately resulting in improved oral health outcomes for patients and greater success for dental practices. A single one-star review or NPS score does not adequately reflect the full scope of patient satisfaction, especially when the consequences can be profound. We are transforming the evaluation of dental care by offering you a comprehensive view of your patients' needs and preferences. In addition, we provide you with research-backed strategies that promote trust and loyalty within your practice. Following their appointments, patients receive personalized, practice-branded messages through their chosen communication channels (SMS or email), encouraging them to give feedback regarding their experiences and results. This feedback is aggregated and displayed in a customized dashboard that is accessible to providers, staff, and regional managers, highlighting successes while pinpointing areas for growth. Moreover, our data, ready for machine learning applications, yields actionable and precise insights that empower dental teams to improve in 14 experience metrics and 4 outcome metrics, ultimately contributing to a more rewarding environment for both patients and dental professionals. By honing in on these vital areas, dental practices can establish a culture centered on ongoing improvement and enhanced patient satisfaction, thereby ensuring lasting relationships with their clientele. Furthermore, this commitment to excellence can significantly elevate the overall reputation of the practice within the community.

What is Dental Intelligence?

Dental Intelligence integrates seamlessly with a practice's Practice Management Software, operating quietly in the background to monitor various aspects, automate processes, identify opportunities, and facilitate communication among team members. Every staff member can access essential performance metrics from any device they prefer, ensuring everyone is informed. Our Growth Platform grants comprehensive visibility into critical insights related to both individual and team performance, as well as scheduling and financial transactions, among other vital data. Additionally, our Patient Finder feature enables quick identification of the appropriate patients while providing scheduling links for their convenience. The Morning Huddle feature fosters teamwork and collaboration, helping your practice maximize the potential of each patient interaction, ultimately enhancing the overall patient experience and practice efficiency.

Media

Media

Integrations Supported

Integrations Supported

Denticon
Dentrix
Dentrix Ascend
EagleSoft
Open Dental Software

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

DifferentKind

Company Location

United States

Company Website

www.differentkind.com

Company Facts

Organization Name

Dental Intelligence

Date Founded

2013

Company Location

United States

Company Website

www.dentalintel.com

Categories and Features

Dental

Not specified

Patient Experience

Not specified

Categories and Features

Dental

Appointment Reminders
Claims Management
Treatment Planning

Healthcare Analytics

Not specified

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