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What is DifferentKind?

Enhancing and evaluating the patient experience can be achieved by leveraging metrics that prioritize the development of loyalty and trust, ultimately resulting in improved oral health outcomes for patients and greater success for dental practices. A single one-star review or NPS score does not adequately reflect the full scope of patient satisfaction, especially when the consequences can be profound. We are transforming the evaluation of dental care by offering you a comprehensive view of your patients' needs and preferences. In addition, we provide you with research-backed strategies that promote trust and loyalty within your practice. Following their appointments, patients receive personalized, practice-branded messages through their chosen communication channels (SMS or email), encouraging them to give feedback regarding their experiences and results. This feedback is aggregated and displayed in a customized dashboard that is accessible to providers, staff, and regional managers, highlighting successes while pinpointing areas for growth. Moreover, our data, ready for machine learning applications, yields actionable and precise insights that empower dental teams to improve in 14 experience metrics and 4 outcome metrics, ultimately contributing to a more rewarding environment for both patients and dental professionals. By honing in on these vital areas, dental practices can establish a culture centered on ongoing improvement and enhanced patient satisfaction, thereby ensuring lasting relationships with their clientele. Furthermore, this commitment to excellence can significantly elevate the overall reputation of the practice within the community.

What is DentalTap?

Managing a dental practice and streamlining dental procedures through automation involves handling office tasks, overseeing the treatment process, and ensuring effective communication with patients. All functionalities related to dental care can be accessed on any mobile device, and users can manage up to 75 patient records at no cost. The software solution is designed to cater to private practices, dental networks, and individual practitioners alike, enabling dentists from various specialties to enhance their treatment workflows efficiently. The front desk team will manage all operational processes seamlessly. Highlighted features of the software include comprehensive patient management, scheduling, charting, task notifications, insurance documentation, billing, and payment processing, along with collaboration analytics. In terms of treatment processes, the software offers dental and periodontal charting, detailed patient records, customized treatment plans, diagnoses, notes, and inventory management. Furthermore, it enhances patient communication with online appointment scheduling, reminders, VoIP services, and access to a patient portal, fostering loyalty and engagement. Overall, this integrated approach ensures that dental practices run smoothly and patients receive exceptional care.

Media

Media

Integrations Supported

Integrations Supported

Apple Calendar
Calendly
Chatra
FreshBooks
GoDaddy
Google Calendar
HubSpot CRM
LiveChat
Mailchimp
PayPal
Pipedrive
Planmeca Romexis
QuickBooks Online
SOTA Image
Shopify
Stripe
Tidio
Twilio
WePay
Zoho CRM

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$75 per month.
There is a free usage level of up to 75 patient records in the database. 5 users with different roles.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

DifferentKind

Company Location

United States

Company Website

www.differentkind.com

Company Facts

Organization Name

Dental Cloud, Inc.

Date Founded

2014

Company Location

USA

Company Website

dentaltap.com

Categories and Features

Dental

Not specified

Patient Experience

Not specified

Categories and Features

Dental

Appointment Management
Appointment Reminders
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

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