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What is Dines?

Dines stands out as a premier hospitality platform crafted for a variety of venues, including food halls, festivals, theatres, bars, and restaurants across the UK and Ireland. This all-encompassing solution is specifically designed for complex, multi-vendor settings, allowing for seamless management of all ordering channels via a single platform that features iPad EPOS, self-service kiosks, mobile ordering, DinesPad handheld devices, and customer-facing screens. Each sales channel is linked to a centralized dashboard, enabling real-time monitoring of performance metrics across all vendors, terminals, and transactions, which significantly boosts operational efficiency. In cases of connectivity disruptions, Dines remains operational by continuing to process transactions; it automatically transitions from Wi-Fi to eSIM and then to offline mode, achieving an impressive 97.3% sales capture rate. Furthermore, the platform streamlines vendor payments by integrating payment processing and automating settlements, thus removing tedious manual tasks related to vendor payments and allowing for faster and more accurate revenue share distributions. Our AI Assistant, Tilly AI, is particularly tailored for the hospitality sector, empowering users to communicate in plain English for various tasks such as menu creation, report generation, identifying issues, adjusting prices, and toggling availability, all executed with exceptional precision. By leveraging Dines, venues can concentrate on elevating customer experiences while our sophisticated technology adeptly manages operational challenges, ultimately leading to greater satisfaction for both staff and patrons.

What is CBORD?

To succeed in the retail dining sector moving forward, businesses must focus on adaptability and operational efficiency. Establishing a robust technological infrastructure is vital for reducing costs and quickly responding to shifting demands across multiple locations. Elevate the dining experience with CBORD solutions, which empower immediate operational adjustments to tackle issues such as supply chain disruptions, price volatility, and the necessity for physical distancing. These solutions are versatile and can be utilized across various food service and convenience store environments, offering state-of-the-art countertop POS terminals, tablets, self-service kiosks, along with online and mobile ordering capabilities. By harnessing cutting-edge hardware and software, you can enhance and update your POS systems effectively. Furthermore, introducing online ordering and payment options not only supports social distancing efforts but also guarantees a safe and efficient customer experience across all dining and retail venues. With these innovative tools available, your operations can maintain their strength and adaptability amidst the continuously evolving landscape of the industry, ensuring long-term sustainability and success.

Media

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Media

Integrations Supported

Datacard Secura
Entrust Certificate Hub

Integrations Supported

Datacard Secura
Entrust Certificate Hub

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Dines App Ltd.

Date Founded

2016

Company Location

United Kingdom

Company Website

dines.co.uk

Company Facts

Organization Name

The CBORD Group

Date Founded

1975

Company Location

United States

Company Website

www.cbord.com

Categories and Features

Bar POS

Cash Drawer Management
Employee Management
Gift Card Management
Inventory Control
Loyalty Program
Separate Checks
Split Checks
Tips Management

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Categories and Features

Catering

Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Contract Management
Costing
Customer Database
Event Management
Facility Management
Inventory Management
Kitchen / Menu Management
Order Management
Quote Management
Recipe Management
Waitstaff Management

Food Service Management

Costing
For Cafeterias
For Healthcare Facilities
Free / Reduced Meals
Inventory Management
Menu Planning
Nutritional Analysis
Online Payments / Funding
Point of Sale (POS)
Purchasing
Recipe Management
Schools
Tray Tracking

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

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