What is Dines?
Dines stands out as a premier hospitality platform crafted for a variety of venues, including food halls, festivals, theatres, bars, and restaurants across the UK and Ireland. This all-encompassing solution is specifically designed for complex, multi-vendor settings, allowing for seamless management of all ordering channels via a single platform that features iPad EPOS, self-service kiosks, mobile ordering, DinesPad handheld devices, and customer-facing screens. Each sales channel is linked to a centralized dashboard, enabling real-time monitoring of performance metrics across all vendors, terminals, and transactions, which significantly boosts operational efficiency. In cases of connectivity disruptions, Dines remains operational by continuing to process transactions; it automatically transitions from Wi-Fi to eSIM and then to offline mode, achieving an impressive 97.3% sales capture rate. Furthermore, the platform streamlines vendor payments by integrating payment processing and automating settlements, thus removing tedious manual tasks related to vendor payments and allowing for faster and more accurate revenue share distributions. Our AI Assistant, Tilly AI, is particularly tailored for the hospitality sector, empowering users to communicate in plain English for various tasks such as menu creation, report generation, identifying issues, adjusting prices, and toggling availability, all executed with exceptional precision. By leveraging Dines, venues can concentrate on elevating customer experiences while our sophisticated technology adeptly manages operational challenges, ultimately leading to greater satisfaction for both staff and patrons.