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What is Kayana Kitchen Display System?

The Kayana Kitchen Display System (KDS) transforms the management of orders in restaurants and food-service kitchens by doing away with conventional paper tickets and utilizing live digital screens. This cutting-edge system brings together orders from multiple channels such as Kayana EPOS, self-service kiosks, online ordering, and WhatsApp into a single organized queue, which guarantees that every ticket reaches the correct preparation area. Kitchen personnel gain access to features like prep timers, color-coded prioritization, and customizable filters for dine-in, takeaway, and delivery, along with bump-and-recall capabilities to enhance their productivity. Additionally, the system synchronizes order statuses with both front-of-house and customer displays, while also delivering critical insights through order history and kitchen performance reports, aiding in operational evaluation. Designed for use on wall-mounted or countertop Android screens, this KDS is a vital part of the broader Kayana platform, which streamlines orders, payments, and overall operational processes. Serving a diverse range of establishments such as restaurants, quick-service outlets, dark kitchens, and multi-site hospitality operators, Kayana provides extensive support with human assistance available around the clock. This unwavering commitment to customer service extends to operators in various countries, including the UK, US, Canada, Ireland, Spain, the Netherlands, Australia, and the UAE, highlighting Kayana's dedication to uplifting the food-service sector. As the industry continues to evolve, the KDS stands out as a pivotal innovation that meets the increasing demands of modern food service.

What is Dines?

Dines stands out as a premier hospitality platform crafted for a variety of venues, including food halls, festivals, theatres, bars, and restaurants across the UK and Ireland. This all-encompassing solution is specifically designed for complex, multi-vendor settings, allowing for seamless management of all ordering channels via a single platform that features iPad EPOS, self-service kiosks, mobile ordering, DinesPad handheld devices, and customer-facing screens. Each sales channel is linked to a centralized dashboard, enabling real-time monitoring of performance metrics across all vendors, terminals, and transactions, which significantly boosts operational efficiency. In cases of connectivity disruptions, Dines remains operational by continuing to process transactions; it automatically transitions from Wi-Fi to eSIM and then to offline mode, achieving an impressive 97.3% sales capture rate. Furthermore, the platform streamlines vendor payments by integrating payment processing and automating settlements, thus removing tedious manual tasks related to vendor payments and allowing for faster and more accurate revenue share distributions. Our AI Assistant, Tilly AI, is particularly tailored for the hospitality sector, empowering users to communicate in plain English for various tasks such as menu creation, report generation, identifying issues, adjusting prices, and toggling availability, all executed with exceptional precision. By leveraging Dines, venues can concentrate on elevating customer experiences while our sophisticated technology adeptly manages operational challenges, ultimately leading to greater satisfaction for both staff and patrons.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android

Supported Platforms

iPhone
iPad
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Kayana for Business

Date Founded

2021

Company Location

United Kingdom

Company Website

kayanaforbusiness.com/uk/products/kitchen-display-system/

Company Facts

Organization Name

Dines App Ltd.

Date Founded

2016

Company Location

United Kingdom

Company Website

dines.co.uk

Categories and Features

Categories and Features

Bar POS

Not specified

Point of Sale

Not specified

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