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What is Direct Focus CRM?

Direct Focus CRM software equips your sales team with vital insights to better understand customer preferences and deliver fluid sales experiences. This platform not only encourages the creation of lasting customer relationships but also provides extensive support for your sales, marketing, and service functions. With our sophisticated lead management system, you can identify and reach out to key prospects early in the sales process. It offers a transparent overview of all lead and customer data, enabling effective prioritization and qualification through structured surveys. By strengthening the link between marketing and sales, you can convert more prospects into dedicated customers. The opportunity management tools provide critical insights into prioritized leads, effectively nurturing your sales pipeline while introducing essential contacts that influence the sales process and accelerate purchasing decisions. Moreover, this solution consolidates product and sales information, enhancing collaboration among your sales team and ensuring that everyone is working towards shared objectives. In essence, Direct Focus CRM not only optimizes your sales strategies but significantly boosts overall productivity and outcomes as well, paving the way for future growth.

What is Acteol?

Acteol, a branch of Access, offers a sophisticated CRM solution specifically designed for the hospitality, retail, and leisure industries, allowing businesses to track each interaction with guests to create a unified customer profile. We work hand-in-hand with our clients in the hospitality field to deepen their insights into customer behaviors and data, which ultimately enhances their marketing and sales efforts, resulting in increased returns on investment. With over 70 integrations with leading hospitality platforms and a comprehensive suite of more than 10 modules—including functionalities for feedback collection, inquiries, surveys, social engagement, and loyalty programs—we enable our clients to fully harness the power of their data. Our solutions support connection, segmentation, engagement, and assessment of customer interactions, ensuring that businesses can maximize their outreach. By aggregating all your data, we assist in developing a strong single customer view, enabling the identification of high-value clients as well as those who may need more attention. This capability allows you to craft personalized and targeted communications for your audience. Additionally, you can assess your performance and extract valuable insights through ongoing analysis, making sure your strategies are always guided by data and remain effective. In an increasingly competitive hospitality market, possessing such an in-depth understanding of your clientele can considerably boost your operational effectiveness, leading to sustainable growth and success. Ultimately, leveraging these insights positions businesses to adapt swiftly to changing customer needs and preferences.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Direct Focus

Date Founded

1990

Company Location

United States

Company Website

directfocussoftware.com/Products/Sales-CRM-Software.aspx

Company Facts

Organization Name

Acteol

Company Location

United Kingdom

Company Website

www.acteol.info/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

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