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What is Direct-Recovery?

If your company is involved in parcel and LTL shipping, you might be incurring high fees from carriers due to the difficulty in identifying and contesting inaccurate charges. We diligently track every package dispatched and every fee charged to you. When delays occur, we ensure that you receive a refund for any shipping costs related to those late deliveries. Should we find any unjust charges, our team works to secure either a credit or a refund on your behalf. In the event of lost or damaged shipments, we also aim to recoup the expenses associated with both the shipping and the contents that were affected. Moreover, if you're encountering rising rates, we can negotiate improved pricing for you or offer the analytical tools necessary to help you achieve similar outcomes. These reductions in hard costs can frequently surpass 10% of your carrier bills, ultimately enhancing your financial performance. By utilizing our services, you can not only boost your shipping efficiency but also cut down on unnecessary expenditures. Our commitment to your savings means that you can focus more on your core business activities.

What is AuditShipment?

AuditShipment provides a shipping audit solution dedicated to assisting companies in reducing their shipping expenses by as much as 16%. We achieve this by automating the process of obtaining refunds for various types of errors, including delays, incorrect surcharges, fees for address corrections, and discrepancies in dim weight, among others. Our service ensures that businesses can focus on their core operations while we handle the complexities of shipping refunds.

Media

Media

Integrations Supported

AWeber
ActiveCampaign
Ecwid
Freshservice
Gmail
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira Service Management
Microsoft Excel
Mojo Helpdesk
QuickBooks Online
Smartsheet
Trello
Weebly
Xero
Zendesk

Integrations Supported

AWeber
ActiveCampaign
Ecwid
Freshservice
Gmail
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira Service Management
Microsoft Excel
Mojo Helpdesk
QuickBooks Online
Smartsheet
Trello
Weebly
Xero
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$1.00/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Direct-Recovery

Date Founded

2000

Company Location

United States

Company Website

www.direct-recovery.com

Company Facts

Organization Name

AuditShipment

Date Founded

2010

Company Location

United States

Company Website

auditshipment.com

Categories and Features

LTL

Parcel Audit

Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management

Categories and Features

Parcel Audit

Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management

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