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What is Direct-Recovery?

If your company is involved in parcel and LTL shipping, you might be incurring high fees from carriers due to the difficulty in identifying and contesting inaccurate charges. We diligently track every package dispatched and every fee charged to you. When delays occur, we ensure that you receive a refund for any shipping costs related to those late deliveries. Should we find any unjust charges, our team works to secure either a credit or a refund on your behalf. In the event of lost or damaged shipments, we also aim to recoup the expenses associated with both the shipping and the contents that were affected. Moreover, if you're encountering rising rates, we can negotiate improved pricing for you or offer the analytical tools necessary to help you achieve similar outcomes. These reductions in hard costs can frequently surpass 10% of your carrier bills, ultimately enhancing your financial performance. By utilizing our services, you can not only boost your shipping efficiency but also cut down on unnecessary expenditures. Our commitment to your savings means that you can focus more on your core business activities.

What is CalDiem ?

We aim to send out products as swiftly as we can. Please anticipate a production period of 4 to 7 days prior to the shipment of your order, with average delivery times between 15 and 21 days. In the event that you receive an item that is defective or damaged, we offer a complete money-back guarantee. You have a 30-day window to return the product for a full refund, although you will need to bear the return shipping costs. After we receive the returned item, we will initiate a refund for the total amount of your original purchase. Remember to include your name and order number on the package being returned. Should you notice that the address you provided is incorrect, we can amend it to the correct one within 24 hours; however, be aware that we will not issue refunds for address mistakes after this period. It is crucial to carefully verify your order details before completing your purchase, as this can help prevent any issues down the line. Taking the time to check these details can save you from potential complications later on.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$1.00/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Direct-Recovery

Date Founded

2000

Company Location

United States

Company Website

www.direct-recovery.com

Company Facts

Organization Name

CalDiem

Date Founded

2012

Company Location

United States

Company Website

caldiem.com

Categories and Features

LTL

Parcel Audit

Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management

Categories and Features

Classroom Management

Attendance Management
Block Websites/Applications
Built in LMS
Collaboration Tools
For Classroom
For Labs
Internet Usage Monitoring
Real-time Chat
Remote Access/Control
Report Cards
Support Audio/Images/Video
Tests/Assessments
Transcripts
View Student Monitors

School Management

Bookstore Management
Cafeteria Management
Curriculum Management
Facility Management
Financial Management
Higher Education
Housing Management
Independent / Private
K-12
Library Management
Online Calendar
Online Payments
Parent / Student Portal
Preschool
Reporting/Analytics
School District
Special Education
Vocational / Trade Schools

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