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What is Discuss.io?

Discuss.io is an innovative platform designed to help international brands and agencies efficiently plan, conduct, and disseminate qualitative research discussions on a large scale. Our services support enterprise market researchers, UX professionals, product managers, sales teams, and brand managers in enhancing consumer engagement and optimizing their workflows. Notable features encompass live video interviews, mobile screen sharing, interactive whiteboards, and advanced tagging capabilities. Users can swiftly generate highlight reels that capture important moments, saving them valuable time spent on video review. Additionally, we provide an extensive array of market research services, such as moderation, human translation, recruitment, and program management available through our marketplace, ensuring comprehensive support for all research needs. By leveraging our platform, teams can foster deeper insights into consumer behavior and preferences.

What is ConfirmKit?

ConfirmKit is a cutting-edge platform tailored for user research, allowing you and your team to interact with users in a welcoming and effective manner. This tool grants all members of your organization the ability to contribute actively to the improvement of your products. While identifying patterns and trends from interviews can be time-consuming, we take care of that burden, allowing you to focus on grasping user perspectives as we bring forward essential insights. Preparing for an interview—developing guides, going over notes, and remembering crucial points—can often lead to errors, but with ConfirmKit, you only need to prepare once. Our platform simplifies the user interview process, removing the hassle of repetitive tasks. Say goodbye to the monotonous work of copying documents, sorting files into different folders, and duplicating efforts. You can enrich your research by gathering information from various sources, including online chats, emails, forums, previous studies, and just about any other avenue you can imagine, ensuring a thorough understanding of your audience. With ConfirmKit, your team can work seamlessly together and enhance your product development process, transforming user feedback into not merely a task but a central component of your growth strategy. Ultimately, this platform not only saves time but also fosters a culture of continuous improvement and collaboration within your team.

Media

Media

Integrations Supported

Desktop.com

Integrations Supported

API Availability

API Availability

Pricing Information

Flexible

Pricing Information

$29 per month
Billed annually
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

Discuss.io

Date Founded

2012

Company Location

United States

Company Website

discuss.io

Company Facts

Organization Name

ConfirmKit

Date Founded

2017

Company Location

United States

Company Website

www.confirmkit.com

Categories and Features

Customer Experience

Dashboard
Feedback Management
Sentiment Analysis
Text Analysis
Trend Analysis

Customer Feedback

Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Market Research

Compensation Management
Data Management
Panel Management
Phone-Based
Sample Management

Qualitative Data Analysis

Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Text Analytics
User Research Analysis

User Research

Not specified

Video Interviewing

Archiving
Candidate Portal
Feedback Management
Invitations
One-on-One Interviews
Panel Interviews
Practice Sessions
Question Bank
Recording
Scoring
Virtual / Pre-Recorded Interviews

Categories and Features

Customer Experience

Analytics
Dashboard
Feedback Management
Text Analysis

Customer Service

Surveys & Feedback

Customer Success

Not specified

Market Research

Email / Online

UX

Usability Testing
User Journeys
User Research

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