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What is DisputeFox?

DisputeFox offers a revolutionary way to approach credit repair software, transforming the management of your business. Utilizing state-of-the-art technology, it enables you to conserve both time and financial resources, moving away from outdated systems that often suffer from inefficiencies and slow client communication. It is essential that you can oversee all your clients and essential resources from any location. Managing multiple clients can be quite daunting, but with features designed to monitor alerts, notifications, and messages, you can remain well-informed at all times. The software facilitates the effortless import of complete credit reports with a simple click, significantly boosting productivity and cost-effectiveness. Notably, it also introduces a pioneering feature: an integrated phone dialer and SMS capabilities that streamline communication with your clients. You can design tailored workflows to automate various processes, including client onboarding, updates, follow-ups, and marketing efforts. DisputeFox comes equipped with an extensive array of dispute letters, along with the flexibility to incorporate your personalized templates. Additionally, the fully branded and customizable portals for both customers and affiliates ensure that clients are consistently updated on their progress. Embrace a world of custom web forms and automated follow-up campaigns that enhance the efficiency of your credit repair process like never before. This innovative platform is not just a tool; it’s the future of credit repair management, meticulously crafted to meet your specific needs and optimize your operations. With DisputeFox, you can elevate your business to new heights and redefine how you interact with your clients.

What is Chargeback Defense?

Our platform is expertly linked with a diverse set of popular payment gateways, simplifying the process of updating transaction records and gathering information related to disputes. It allows for comprehensive tracking of a disputed transaction's journey, starting from the first RMI through to the feedback obtained during pre-arbitration stages. Users can easily examine dispute occurrences along with the relevant documentation to ensure transparency. Moreover, system webhooks keep users informed by alerting them whenever new chargebacks or notifications are created. Status changes regarding these chargebacks or alerts can also be communicated in a timely manner. To bolster risk management, we utilize specific functionalities from a customer relationship management system. Key features of our platform include options to cancel orders, blacklist certain customers, and add useful notes for reference. Additionally, the system provides collaborative data reporting specifically designed for effective dispute resolution. A multitude of distinct reports offers quick insights, facilitating better decision-making processes. Our Merchant API allows merchants to instantly generate new MIDs for their services, removing the hassle of tedious setup forms, spreadsheets, and introductory communications. Furthermore, our state-of-the-art software is engineered to automatically seek out and align transactions with their corresponding disputes and alerts, thereby optimizing the user experience and streamlining the overall process. With these innovative features, we strive to significantly boost operational efficiency while enhancing the overall experience for our users, ensuring they can manage disputes with ease and confidence.

Media

Media

Integrations Supported

First Data
Konnektive CRM
Recurly
ResponseCRM
USAePay
Worldpay

Integrations Supported

First Data
Konnektive CRM
Recurly
ResponseCRM
USAePay
Worldpay

API Availability

Has API

API Availability

Has API

Pricing Information

$129 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DisputeFox

Company Location

United States

Company Website

www.disputefox.com

Company Facts

Organization Name

Chargeback Defense

Company Location

United States

Company Website

www.chargebackdefense.com

Categories and Features

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Popular Alternatives

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The Credit Repair Office