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Ratings and Reviews 0 Ratings
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CallShaperAn All-In-One Call Center Solution CallShaper’s cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations. The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing. CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.
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FullbayThis cloud-based software is a top choice for Heavy-Duty Repair Shops, boasting an array of features that can enable you to finally take that long-awaited vacation. With seamless integrations to MOTOR, Worldpay, FleetNet, and QuickBooks, managing administrative responsibilities becomes a breeze. You can effortlessly bill for each part, monitor invoicing, and enhance the efficiency of your technicians. Additionally, our customer portal empowers clients to follow the progress of their repairs and maintenance. Fullbay is compatible with any internet-enabled device, ensuring accessibility wherever you are. Moreover, all core upgrades and support services come at no extra cost, making it a valuable investment for your business. This comprehensive solution not only streamlines operations but also elevates the overall customer experience.
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CallTrackingMetricsCallTrackingMetrics stands out as the sole SaaS platform that integrates call tracking and conversion intelligence to enhance contact center automation, leading to a more tailored experience for customers. Discover which marketing initiatives are driving leads or conversions, and leverage that information to create automated call flows that enhance your contact center operations. With our comprehensive suite of phone, text, online, and live chat tools, you can achieve seamless communication across your entire organization. More than 100,000 users around the globe rely on CallTrackingMetrics to streamline communications for their sales, marketing, and service teams, ensuring efficiency and effectiveness in their outreach efforts. Our call tracking capabilities include dependable dynamic number insertion (DNI) for precise session-level attribution, as well as local and toll-free tracking numbers, which offer omnichannel attribution across calls, texts, and form submissions. Additionally, our contact center solutions feature a user-friendly browser-based softphone, along with intelligent routing options to optimize call management. Embracing these advanced features can significantly elevate your organization's customer interaction strategy.
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What is DisputeFox?
DisputeFox offers a revolutionary way to approach credit repair software, transforming the management of your business. Utilizing state-of-the-art technology, it enables you to conserve both time and financial resources, moving away from outdated systems that often suffer from inefficiencies and slow client communication. It is essential that you can oversee all your clients and essential resources from any location. Managing multiple clients can be quite daunting, but with features designed to monitor alerts, notifications, and messages, you can remain well-informed at all times. The software facilitates the effortless import of complete credit reports with a simple click, significantly boosting productivity and cost-effectiveness. Notably, it also introduces a pioneering feature: an integrated phone dialer and SMS capabilities that streamline communication with your clients. You can design tailored workflows to automate various processes, including client onboarding, updates, follow-ups, and marketing efforts. DisputeFox comes equipped with an extensive array of dispute letters, along with the flexibility to incorporate your personalized templates. Additionally, the fully branded and customizable portals for both customers and affiliates ensure that clients are consistently updated on their progress. Embrace a world of custom web forms and automated follow-up campaigns that enhance the efficiency of your credit repair process like never before. This innovative platform is not just a tool; it’s the future of credit repair management, meticulously crafted to meet your specific needs and optimize your operations. With DisputeFox, you can elevate your business to new heights and redefine how you interact with your clients.
What is Cimmaron Mortgage Manager?
CRM solutions tailored for mortgage professionals come equipped with a diverse array of innovative marketing materials. You will find pre-designed drip campaigns that are immediately applicable, alongside two monthly newsletters designed to engage clients and referral partners effectively. Two-way text messaging enhances your communication with contacts, fostering stronger relationships. Cimmaron provides numerous ready-to-use eCards suitable for various occasions, ranging from birthdays to significant holidays. Additionally, you can create and distribute videos as part of your email marketing strategy. Co-branding in your marketing efforts is made effortless, allowing for collaborative branding opportunities. Performance tracking is simplified through metrics such as open rates, conversions, and click-through rates. A single user has the capability to oversee marketing efforts for an entire branch or even a larger organization. The software seamlessly integrates with all leading lead providers, predictive dialers, and other essential tools. You can establish custom business rules to streamline lead distribution and ensure the right leads reach the right people. Automated lead delivery notifications keep you informed on both desktop and mobile devices, while you can also set up shark tanks to automatically reallocate leads based on their response times. This comprehensive approach not only enhances efficiency but also maximizes the potential for business growth.
Integrations Supported
Calyx Point
Cloudvirga
Encompass
Sales Boomerang
API Availability
Has API
API Availability
Has API
Pricing Information
$129 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
DisputeFox
Company Location
United States
Company Website
www.disputefox.com
Company Facts
Organization Name
Cimmaron Software, Inc.
Date Founded
1999
Company Location
San Diego, CA, United States
Company Website
www.cimmaronsoftware.com
Categories and Features
Categories and Features
Financial CRM
Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management
Mortgage and Loans
Amortization Schedule
Client Database
Closing Documents
Commercial Mortgages
Contact Management
Credit Reporting
Customer Statements
Document Management
Electronic Applications
Government Loans
Loan Origination
Loan Servicing
Pipeline Management
Pre-Qualification
Refinance Management
Residential Mortgages