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What is Disputes Deflector?
At Worldpay from FIS, we understand the various challenges and frustrations associated with chargebacks, which drain valuable time, resources, and energy that could be better utilized for business growth. These chargebacks lead to operational difficulties and can create tension with customers, ultimately impacting your sales negatively. A large number of these complications can be alleviated by addressing claims earlier in the dispute resolution process. The Disputes Deflector aggregates dispute information from multiple card brands, allowing you to respond to customer claims more efficiently, thereby reducing both chargebacks and the revenue losses that accompany them. Additionally, Visa and Mastercard are introducing new services designed to decrease the occurrence of chargebacks. By leveraging these services, you can provide critical information earlier in the dispute process, enabling you to issue refunds or take preventative actions, which can prevent a dispute from escalating into a chargeback. This forward-thinking strategy not only improves customer satisfaction but also strengthens your financial performance, ultimately positioning your business for greater success. By taking proactive measures, you can create a more resilient operational framework that mitigates risks associated with disputes.
What is Banyan?
Various sectors, including financial services, technology companies, hospitality industries, and retail, are vying for consumer loyalty by delivering outstanding experiences. Collaborations between banks and retailers are poised to enrich the seamless and relevant banking and shopping experiences that contemporary consumers seek. These partnerships, which offer customized deals based on particular items and categories instead of merely at the retailer level, can generate significant savings that promote both everyday spending and larger purchases. Additionally, improvements in services for corporate clients will enable the automatic alignment of their expenses from hotels, restaurants, and other providers directly with their banking applications and expense tracking systems. This technological progress not only simplifies financial operations but also reduces the time and effort required to handle fraud claims, transaction issues, and chargebacks, leading to greater efficiency for businesses. As these industries continue to develop, prioritizing customer satisfaction and operational effectiveness will likely foster a more integrated financial landscape that benefits both consumers and service providers alike. Ultimately, the evolution of these collaborations will shape the future of consumer interactions with financial systems.
Integrations Supported
Sensay
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
FIS
Date Founded
1968
Company Location
United States
Company Website
www.fisglobal.com/en/merchant-solutions-worldpay/products/fis-disputes-deflector
Company Facts
Organization Name
Banyan
Company Location
United States
Company Website
www.banyan.com
Categories and Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics
Categories and Features
Financial Services
Analytics
Branch Optimization
Channel Management
Compliance Management
Customer Engagement
Performance Management
Risk Management