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What is Disputes Deflector?

At Worldpay from FIS, we understand the various challenges and frustrations associated with chargebacks, which drain valuable time, resources, and energy that could be better utilized for business growth. These chargebacks lead to operational difficulties and can create tension with customers, ultimately impacting your sales negatively. A large number of these complications can be alleviated by addressing claims earlier in the dispute resolution process. The Disputes Deflector aggregates dispute information from multiple card brands, allowing you to respond to customer claims more efficiently, thereby reducing both chargebacks and the revenue losses that accompany them. Additionally, Visa and Mastercard are introducing new services designed to decrease the occurrence of chargebacks. By leveraging these services, you can provide critical information earlier in the dispute process, enabling you to issue refunds or take preventative actions, which can prevent a dispute from escalating into a chargeback. This forward-thinking strategy not only improves customer satisfaction but also strengthens your financial performance, ultimately positioning your business for greater success. By taking proactive measures, you can create a more resilient operational framework that mitigates risks associated with disputes.

What is ChargePay?

Simplify Chargeback Management with Ease and Maximize Your Revenue Recovery. ChargePay utilizes cutting-edge AI technology to autonomously manage, challenge, and secure victories in chargeback disputes, eliminating the need for your direct involvement. Reap the benefits of consistently winning over 80% of chargebacks effortlessly, even while you enjoy your downtime, through our comprehensive Chargeback Management solution. By harnessing advanced AI capabilities, ChargePay crafts compelling representments for incoming chargebacks, boosting your likelihood of achieving favorable outcomes. With ChargePay's innovative features, you can respond to chargebacks in real time, resulting in faster resolutions and less hassle for your team. Recover an impressive portion of lost revenue and achieve remarkable success rates in chargeback disputes with our streamlined process. Thanks to the power of AI, the entire chargeback management flow remains automated, giving you the freedom to concentrate on other vital areas of your business. ChargePay’s AI continuously learns to identify fraudulent chargebacks, providing proactive defenses to protect your enterprise. As chargebacks arise, ChargePay’s AI creates instant representments, significantly improving your win rate without requiring any manual work. With ChargePay, you can relish the ease of automated chargeback responses, ensuring that your business remains safeguarded while maximizing revenue potential. In this way, ChargePay allows businesses to not only recover lost revenue but also enhance their overall operational efficiency.

Media

Media

Integrations Supported

Shopify

Integrations Supported

Shopify

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

FIS

Date Founded

1968

Company Location

United States

Company Website

www.fisglobal.com/en/merchant-solutions-worldpay/products/fis-disputes-deflector

Company Facts

Organization Name

ChargePay

Date Founded

2020

Company Location

United States

Company Website

www.chargepay.ai/

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

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