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What is Disputes Deflector?

At Worldpay from FIS, we understand the various challenges and frustrations associated with chargebacks, which drain valuable time, resources, and energy that could be better utilized for business growth. These chargebacks lead to operational difficulties and can create tension with customers, ultimately impacting your sales negatively. A large number of these complications can be alleviated by addressing claims earlier in the dispute resolution process. The Disputes Deflector aggregates dispute information from multiple card brands, allowing you to respond to customer claims more efficiently, thereby reducing both chargebacks and the revenue losses that accompany them. Additionally, Visa and Mastercard are introducing new services designed to decrease the occurrence of chargebacks. By leveraging these services, you can provide critical information earlier in the dispute process, enabling you to issue refunds or take preventative actions, which can prevent a dispute from escalating into a chargeback. This forward-thinking strategy not only improves customer satisfaction but also strengthens your financial performance, ultimately positioning your business for greater success. By taking proactive measures, you can create a more resilient operational framework that mitigates risks associated with disputes.

What is Chargebacks911?

Chargebacks911® offers a comprehensive solution for both preventing and addressing chargebacks, leveraging their extensive real-world knowledge for effective profit recovery and risk management. Their innovative technologies and global strategies enhance every aspect of the chargeback process, utilizing a unique blend of artificial intelligence and human insight to optimize chargeback oversight, catering to both financial institutions and merchants seeking recognized revenue recovery solutions. The implementation of Chargebacks911's products is streamlined and user-friendly, ensuring compatibility with existing systems while adhering to the highest security standards, including PCI1 and SOC2 compliance. With an impressive array of integrations and partnerships, the company stands out as a leader in the field, equipped with unparalleled data and expertise regarding the chargeback process. Recognized for excellence in the industry, Cb911 has received accolades such as Best Chargeback Management Software and Best B2B Software, among many others, underscoring its commitment to innovation and client success. Furthermore, their proactive approach to chargeback management positions them as a trusted ally for businesses looking to safeguard their revenue streams effectively.

Media

Media

Integrations Supported

Checkout Champ
Shopify
Sublytics

Integrations Supported

Checkout Champ
Shopify
Sublytics

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

FIS

Date Founded

1968

Company Location

United States

Company Website

www.fisglobal.com/en/merchant-solutions-worldpay/products/fis-disputes-deflector

Company Facts

Organization Name

Chargebacks911

Date Founded

2011

Company Location

United States

Company Website

chargebacks911.com

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

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