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What is Disputes Deflector?

At Worldpay from FIS, we understand the various challenges and frustrations associated with chargebacks, which drain valuable time, resources, and energy that could be better utilized for business growth. These chargebacks lead to operational difficulties and can create tension with customers, ultimately impacting your sales negatively. A large number of these complications can be alleviated by addressing claims earlier in the dispute resolution process. The Disputes Deflector aggregates dispute information from multiple card brands, allowing you to respond to customer claims more efficiently, thereby reducing both chargebacks and the revenue losses that accompany them. Additionally, Visa and Mastercard are introducing new services designed to decrease the occurrence of chargebacks. By leveraging these services, you can provide critical information earlier in the dispute process, enabling you to issue refunds or take preventative actions, which can prevent a dispute from escalating into a chargeback. This forward-thinking strategy not only improves customer satisfaction but also strengthens your financial performance, ultimately positioning your business for greater success. By taking proactive measures, you can create a more resilient operational framework that mitigates risks associated with disputes.

What is Confido Legal?

Confido Legal operates as an all-encompassing platform designed for payment processing and disbursements, specifically catering to law firms and businesses within the legal tech arena. This innovative platform incorporates various tools aimed at reducing processing fees by providing alternative payment acceptance methods and effectively managing expenses, while also boosting collections through the facilitation of earlier payments. By seamlessly integrating payment processes into client intake, scheduling, and collections, it automates numerous workflows, leading to a more streamlined operation. The platform further enriches the client experience by offering mobile-friendly and adaptable payment pages that address the varying needs of clients. Additionally, it mitigates risks through careful trust account management, ensuring that firms remain compliant with professional conduct regulations. Among its diverse features, Confido Legal includes compliant surcharging, which enables firms to handle credit card fees according to state laws and ethical standards. Furthermore, the platform provides comprehensive chargeback management support, assisting firms in effectively resolving disputes while ensuring that chargebacks related to trust accounts do not disrupt the firm's operational finances. Ultimately, with its extensive range of features, Confido Legal proves to be an essential asset for contemporary law practices striving to enhance their financial management processes and improve overall operational efficiency. The platform’s capabilities not only foster better financial outcomes but also empower firms to focus on their core legal services.

Media

Media

Integrations Supported

Apple Pay
Clio
GraphQL
Lawcus
LeanLaw
QuickBooks Online
SimpleLaw
Square POS
Stripe
Wise
Zelle

Integrations Supported

Apple Pay
Clio
GraphQL
Lawcus
LeanLaw
QuickBooks Online
SimpleLaw
Square POS
Stripe
Wise
Zelle

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$1.50 per disbursement
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

FIS

Date Founded

1968

Company Location

United States

Company Website

www.fisglobal.com/en/merchant-solutions-worldpay/products/fis-disputes-deflector

Company Facts

Organization Name

Confido Legal

Company Location

United States

Company Website

confidolegal.com

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Categories and Features

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

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