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What is DockWorks?

Optimize your marine service operations with our all-encompassing, cloud-based platform specifically designed for marine industry professionals. This solution allows you to swiftly create estimates either on-site or online, enhancing the overall customer experience. You can effortlessly manage deposits for work orders and accept diverse payment types, whether in-person or through contactless methods. Key features include automated notifications for invoices and updates regarding change orders, ensuring efficient billing for customers. Our integrated solution offers real-time dashboards and reporting capabilities, enabling you to track essential metrics like revenue, profitability, and technician productivity. With streamlined processes for generating estimates and obtaining customer approvals, your workflow becomes significantly more efficient, and you can conveniently accept payments directly from vessels in various formats. Maintain strong communication with your clients through email and SMS for appointment confirmations, reminders, and updates on job progress. Our goal is to empower and educate both established and aspiring marine professionals, equipping them with the necessary tools to thrive in a competitive landscape. By leveraging our innovative solution, you can dedicate more time to providing outstanding service while minimizing the burden of administrative duties, ultimately leading to increased satisfaction for both your team and your clients.

What is BiT Dealership Software?

This cloud-based dealer management system is designed for a variety of industries including marine, RV, powersports, golf cart dealerships, repair shops, and marinas. Its user-friendly interface brings together parts management, service and work order tracking, as well as unit sales into a cohesive platform. With no upfront fees or contracts to worry about, it presents a risk-free solution for businesses. Users can easily export stock orders and access the latest pricing from OEMs and distributors. The system incorporates advanced ordering algorithms to simplify stock level management, while BiT offers an aerial view of your entire facility, handling billing, deposits, and pre-payments efficiently. By minimizing the time spent on spreadsheets and disjointed systems, businesses can concentrate on growth and customer care. Choose the BiT module that aligns with your focus, whether it involves sales, service, slip management, storage, or a combination of all these aspects, to optimize your operations and enhance your customer experience.

Media

Media

Integrations Supported

Integrations Supported

QuickBooks Online
QuickBooks Online Advanced

API Availability

API Availability

Pricing Information

$149 per month

Pricing Information

$238/mo
Sales, Service, Parts, and Storage modules are $135/each. Embedded Text Messaging starting as low as $99/month (w/ annual commitment).

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DockWorks

Company Location

United States

Company Website

www.dockworks.co/home

Company Facts

Organization Name

BiT Dealership Software

Date Founded

1985

Company Location

United States

Company Website

www.bitdms.com

Categories and Features

Marine

Not specified

Categories and Features

Auto Dealer

Not specified

Auto Repair

Not specified

Automotive CRM

Not specified

Dealership Management

Accounting
Collections Management
Contact Database
Customer Database
Document Management
Equipment Dealerships
F&I Management
Form Printing
Lease Management
Marine Dealerships
Online Inventory
Parts Management
Powersports Dealerships
RV Dealerships
Service Department
Trailer Dealerships
Website Integration

Marine

Accounting Management
Barcodes
Boat Maintenance
Manufacturing/Supplier Pricebooks
Marina Management
Scheduling
Storage Management

Point of Sale

Barcode Scanning
Customer Account Profiles
Discount Management
Multi-Location
Retail POS
Returns Management

Retail Management

CRM
Email Marketing
Multi-Location
Reporting/Analytics

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