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What is Docsie?
Docsie is a renowned digital documentation and knowledge management platform located in Ontario, Canada, recognized for its excellence. This platform is accessible via a SaaS web application, allowing users to create and modify documentation from virtually anywhere. Users can then publish their content to an interactive knowledge portal that is available for access at any time, ensuring that information is always at hand when needed.
Docsie is equipped with robust business-grade features designed for effective product documentation management, which includes:
- A pilot onboarding service featuring portal design assistance and workforce training
- Options for both internal and external knowledge bases
- The ability to create multiple workspaces
- Portal analytics and feedback through Docsie Vocally
- A custom domain available even on the free tier
- Compatibility with Markdown
- The Docsie Editor, offering rich formatting and content embedding capabilities
- iFrame support
- The ability to import using SwaggerAPI
- Access to both built-in and customizable document templates
- Provision for help center deployment and an in-app help sidebar
- The option to share guided tours and utilize our builder Chrome extension for content creation
- Management of multiple versions and languages, along with a history of changes made
- Webhook integration with Mattermost, Slack, and various other platforms
- Ghost AI for language translation and ongoing development of generative AI capabilities
- Project management tools that include kanban boards and task creation
- Comprehensive security with RBAC, JWT, and SSO for user management and data protection, ensuring that all aspects of documentation are well-managed and secure.
What is Bloomfire?
Bloomfire stands out as a frontrunner in the realm of knowledge engagement. Our innovative platform facilitates connections among individuals and teams, ensuring they have access to the essential information required for their professional success. By utilizing our cloud-based solution, users can tap into a wealth of shared knowledge, fostering an environment where the collective intelligence of their organizations can thrive, all from a single, easily searchable hub. This centralized approach not only enhances collaboration but also streamlines the flow of information across various departments.
Integrations Supported
Google Drive
Airtable
Bitbucket
CodePen
CodeSandbox
GitHub Gist
GitLab
Google Maps
InVision
JSFiddle
Integrations Supported
Google Drive
Airtable
Bitbucket
CodePen
CodeSandbox
GitHub Gist
GitLab
Google Maps
InVision
JSFiddle
API Availability
Has API
API Availability
Has API
Pricing Information
$39 per month (annual)
Free Trial Offered?
Free Version
Pricing Information
$25/user/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Docsie
Date Founded
2018
Company Location
Canada
Company Website
www.docsie.io
Company Facts
Organization Name
Bloomfire
Date Founded
2010
Company Location
United States
Company Website
bloomfire.com
Categories and Features
Document Generation
Batch Processing
Collaboration
Digital Signature
Interaction Tracking
Multiple Output Formats
Templates
Enterprise Content Management (ECM)
Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Software Documentation
Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support
Categories and Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Content Management
Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
File Sharing
Audit Trail
Chat / Messaging
Collaboration
Document Management
Drag & Drop
Electronic Signature
Encryption
File Synchronization
Search
User Management
Version Control
Workflow Management
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Sales Content Management
Audio / Video Recording
Audio File Management
Branded Sales Content
Centralized Sales Content Repository
Collaboration Tools
Content Recommendations
Email Management
Engagement Analytics
Interaction Tracking
Personalization
Sales Partner Management
Sales Training / Onboarding
Video File Management