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What is DocuShare?

Xerox® DocuShare® is a comprehensive content management platform designed to improve your organization’s operational efficiency. By consolidating documents, images, layouts, and presentations within Xerox® DocuShare®, team members gain straightforward access to essential resources that support effective collaboration, sound decision-making, and the successful completion of tasks. This centralized approach not only optimizes workflows but also helps maintain organization and clarity. The platform efficiently captures, indexes, and stores both structured and unstructured data, making the shift to a digital office environment smooth and effective. Moreover, DocuShare® enhances communication among teams through advanced document-level collaboration tools, enabling various departments and remote workers to function more effectively. To protect sensitive data and minimize risks, it provides user- and group-specific access controls alongside extensive tracking, reporting, and retention features. Additionally, its robust search capabilities allow users to quickly locate important business information, whether they are at their desks, using mobile devices, or working with a multifunction printer (MFP). Collectively, these functionalities empower organizations to boost productivity and sustain a competitive advantage in their industries, ultimately leading to improved outcomes and stronger performance. This makes Xerox® DocuShare® an invaluable asset for any organization striving for operational excellence.

What is CCM Gateway?

CCM Gateway offers a sophisticated solution to the challenges of archiving and managing transactional communications with clients. This tool integrates seamlessly with prominent enterprise content management systems and document archiving solutions from recognized names like Alfresco, Microsoft, and IBM. It enables comprehensive archiving of print streams and their transformation across various industries and business applications. The system proficiently classifies, transforms, indexes, and securely stores substantial quantities of different document types. It supports a wide array of source document formats including AFP, Xerox Metacode, PCL, PostScript, and images. By facilitating efficient customer interactions and universal archiving of print streams, it caters to diverse applications, formats, and document categories. This capability not only allows for the migration of archives to more advanced and cost-effective platforms but also enhances access and retrieval processes. Furthermore, it can transform, index, and load print streams into systems such as Alfresco and SharePoint while achieving impressive compression rates of up to 95%, making it a critical asset for organizations aiming to refine their document management strategies. Ultimately, CCM Gateway distinguishes itself as a holistic solution that significantly improves operational efficiency and minimizes costs related to managing customer communications, thus driving overall business productivity.

Media

Media

Integrations Supported

Microsoft 365
AIDA
AccuRoute
Alfresco Digital Business Platform
CAPSYS Capture
Datto RMM
Docker
Docusign
Epona365
Equitrac Express
Esker
EveryonePrint
EzeScan
Goods Product Management
IBM Cloud
Kubernetes
Objective 3Sixty
Process Fusion 360
QuickBooks Online
YSoft SAFEQ

Integrations Supported

Microsoft 365
AIDA
AccuRoute
Alfresco Digital Business Platform
CAPSYS Capture
Datto RMM
Docker
Docusign
Epona365
Equitrac Express
Esker
EveryonePrint
EzeScan
Goods Product Management
IBM Cloud
Kubernetes
Objective 3Sixty
Process Fusion 360
QuickBooks Online
YSoft SAFEQ

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Xerox

Date Founded

1948

Company Location

United States

Company Website

www.xerox.com/en-us/services/enterprise-content-management

Company Facts

Organization Name

Crawford Technologies

Date Founded

1995

Company Location

Canada

Company Website

www.crawfordtech.com

Categories and Features

Content Management

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Categories and Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

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