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What is Documaker?

In today's market, consumers have increasingly high demands for interaction and engagement. To improve the customer experience, businesses must develop the ability to connect with clients through their preferred devices at any time, leveraging an electronic document management system. Among the various options available, Oracle Documaker shines as a premier Customer Communications Management (CCM) solution and is widely regarded as the most utilized Enterprise Document Automation (EDA) tool in the industry. This cutting-edge platform effectively creates, manages, and distributes business communications in the formats customers prefer, whether that be printed documents, emails, text messages, social media posts, or other channels. Operating as a rule-based document management solution, Oracle Documaker simplifies document automation, thus improving communication and customer service while increasing efficiency and reducing operational costs. Consequently, organizations are empowered not only to meet but also to surpass customer expectations, thereby cultivating loyalty and satisfaction among their clientele. Furthermore, by embracing such advanced technologies, companies can gain a competitive edge in their respective markets.

What is DocPath?

DocPath offers specialized software solutions aimed at improving Customer Communications Management and Document Output Management. These solutions present a variety of benefits for critical business functions, such as enhancing corporate branding and fostering better client relationships through tailored TransPromo communications, producing high-quality documentation, facilitating online document generation and distribution, and providing access to multiple distribution channels. Furthermore, the ability to combine various document templates, like contracts and bills of lading, allows for personalized document creation tailored to each client’s needs. The software also incorporates print management features that reduce toner consumption and provides a unified solution effective in both batch and web-based settings. It integrates effortlessly with top document management systems, including Documentum and FileNet, as well as prominent ERP platforms like JD Edwards, SAP, and Oracle. This adaptability of DocPath solutions ensures they can grow and change in line with your business's evolving needs. As your organization expands, these document management features will enhance your ability to meet new demands and seize emerging opportunities. By leveraging such innovative technology, businesses can significantly streamline their communication processes and document handling.

Media

Media

Integrations Supported

JD Edwards EnterpriseOne
Oracle Fusion Cloud ERP
SAP ERP

Integrations Supported

JD Edwards EnterpriseOne
Oracle Fusion Cloud ERP
SAP ERP

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/applications/documaker/

Company Facts

Organization Name

DocPath

Date Founded

1992

Company Location

United States

Company Website

www.docpath.com

Categories and Features

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Categories and Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

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