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What is DoneDone?

Instead of grappling with unwieldy spreadsheets or intricate software to handle bugs, tasks, and issues, consider adopting DoneDone Projects for a streamlined solution. This platform eliminates the guesswork surrounding project progress and team roles. Additionally, you can effortlessly forward business emails to a DoneDone Mailbox, which boosts interaction between your support staff and clients. Say farewell to the headaches associated with carbon copies, tangled email threads, and unclear communications. With DoneDone, managing workflows becomes more straightforward. You have the option to select from our established bug tracking, task management, customer support, or recruitment workflows, or even create a custom workflow that meets your unique business needs. By connecting internal tasks with support discussions, both developers and support teams can work together smoothly within a single platform. DoneDone enhances collaboration among engineering teams, support staff, and customers, creating a more cohesive environment. To ensure your team remains focused, you can integrate DoneDone with your current communication tools, boosting productivity and efficiency overall. This integration allows all team members to stay aligned and updated on the latest project changes, fostering a more cohesive working environment. Ultimately, embracing DoneDone can transform the way your team approaches project management.

What is BugPlug?

BugPlug Hex Logo BugPlug — This user-friendly on-site widget collects important feedback and critical issues in one convenient spot, enabling you to emphasize user satisfaction while minimizing the complexities of feedback management. Beyond merely tracking bugs, BugPlug acts as a direct line of communication for clients and users within the development process. By providing clear issue management that outlines bug acceptance statuses and the advancements of feature requests and known problems, you show your audience that you value their input and are dedicated to improving their experience. This organization helps you avoid the turmoil associated with chaotic product launches, allowing your team to focus more on developing high-quality products and growing your business. By shifting your attention from merely handling feedback to prioritizing what truly drives your success, you can take advantage of the chance to build a more robust relationship with your users and encourage a more collaborative atmosphere. Ultimately, this approach can lead to more innovative solutions and a loyal customer base.

Media

Media

Integrations Supported

Beanstalk
Bugsnag
Desktop.com
Harvest
KonnectzIT
Rambox
Stackreaction
TestLodge
TestMonitor

Integrations Supported

Beanstalk
Bugsnag
Desktop.com
Harvest
KonnectzIT
Rambox
Stackreaction
TestLodge
TestMonitor

API Availability

Has API

API Availability

Has API

Pricing Information

$4 per user per month
Free Trial Offered?
Free Version

Pricing Information

$9 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DoneDone

Company Location

United States

Company Website

www.getdonedone.com

Company Facts

Organization Name

OMATUM

Company Location

United States

Company Website

www.omatum.com

Categories and Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Categories and Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

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