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What is Dougal?

Dougal acts as a robust solution for job scheduling and field-work management, specifically designed for industries involved in trade and services. It aids coordinators and field staff in effectively handling customer interactions, job assignments, scheduling visits, managing calendars, and executing follow-up tasks. Every job is thoroughly recorded with a timeline of notes, photographs, activity logs, and billing information, which allows teams to evaluate their previous efforts and strategize future actions. Field personnel can easily access their assigned visits, add notes and images, log their time, and obtain job information while on the move. At the same time, office personnel can manage and arrange work schedules, generate timesheets, create quotes and invoices, and seamlessly import data from compatible accounting and contact management systems. Tailored for both sole traders and teams, Dougal serves various sectors such as plumbing, electrical work, HVAC, maintenance, installation, and inspection, particularly those that necessitate on-site visits. By consolidating field operations and simplifying job documentation within a single platform, Dougal ultimately boosts the overall efficiency and fosters improved communication among team members. This comprehensive tool not only enhances productivity but also provides valuable insights into operational performance over time.

What is BoltWright?

BoltWright serves as an all-encompassing service-management platform designed specifically for HVAC contractors in the commercial sector. It effectively connects customers, buildings, equipment, and service visits, making scheduling, maintenance agreements, quotations, and invoicing smooth and efficient. Field technicians can capture their work through voice notes, written documentation, and photos, even when connectivity is poor due to its offline functionality. Once the work is completed, office personnel can review the results and create thorough customer service reports that detail observations, images, and any follow-up actions needed, all organized by the relevant equipment. The platform maintains a comprehensive history of each piece of equipment linked to its respective building, along with detailed records of all maintenance performed. Moreover, its pricing model is based on the number of operational trucks rather than on a per-user license, which allows owners, dispatchers, administrators, assistants, and trainees to collaborate without incurring extra costs for individual user accounts. This approach not only streamlines operations but also cultivates improved communication among all team members involved in the service process, ultimately enhancing overall productivity and service quality. By fostering teamwork and reducing financial barriers, BoltWright ensures that every team member can contribute effectively to the tasks at hand.

Media

Media

No images available

Integrations Supported

QuickBooks Online
Xero

Integrations Supported

API Availability

API Availability

Pricing Information

$7.99/user/month
New accounts receive a time-limited free-user allowance: 2 active users for 12 months, 6 for 6 months, or 12 for 3 months. After the included period, additional active users are $7.99 per user per month. Currency and displayed pricing may vary by market.
Free Version
Free Trial Offered?

Pricing Information

$129 CAD/working truck/month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Online Training

Company Facts

Organization Name

Dougal

Date Founded

2017

Company Location

Australia

Company Website

dougal.app

Company Facts

Organization Name

BoltWright

Company Location

Canada

Company Website

boltwright.com

Categories and Features

Categories and Features

HVAC

Not specified

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