Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
Alternatives to Consider
-
SurveySparrowAn all-in-one platform designed for managing omni-channel experiences goes beyond simple surveys. Elevate your experience management initiatives with this comprehensive solution that integrates all touchpoints into a seamless omni-channel approach, consolidating data for efficient analysis. You can create tailored email surveys that not only increase open rates but also allow customization of the subject line, body text, and sender email address. Enhance your branding by white-labeling your emails for a consistent look and feel. To gather feedback effortlessly, distribute a scannable QR code that respondents can easily access to participate in your survey. Generate several distinct survey links to facilitate sharing, which can be monitored to assess their performance effectively. With the option to white-label your surveys using a custom domain, your brand identity remains intact throughout the survey process. Additionally, you can engage customers directly by embedding surveys on your website, whether as a popup card, chatbot, or inline element. Our mobile SDK further simplifies the process, enabling you to quickly design surveys and gather valuable insights on the go. This flexibility ensures you can adapt your approach based on various customer interactions and preferences.
-
NetNutNetNut stands out as a premier provider of proxy services, offering an extensive range of solutions that encompass residential, static residential, mobile, and datacenter proxies, all aimed at optimizing online activities and delivering exceptional performance. With a vast network of over 85 million residential IPs available in 195 countries, NetNut empowers users to perform efficient web scraping, data collection, and maintain online privacy through rapid and dependable connections. Their innovative infrastructure ensures one-hop connectivity, which significantly reduces latency and guarantees a stable, uninterrupted user experience. Additionally, NetNut's intuitive dashboard facilitates real-time management of proxies and provides valuable usage analytics, making integration and oversight straightforward for users. Dedicated to ensuring client satisfaction, NetNut not only offers prompt and effective support but also customizes solutions to accommodate a wide range of business requirements. This commitment to quality and adaptability positions NetNut as a trusted ally for organizations looking to enhance their online capabilities.
-
SogolyticsSogolytics is a comprehensive experience management platform that empowers organizations to gather, analyze, and leverage data from both employees and customers to foster business expansion. Companies from various sectors utilize Sogolytics to monitor interactions across all customer and employee touchpoints. The platform's advanced reporting features provide instantaneous, actionable insights that are crucial for identifying and addressing potential issues before they escalate. SogoCX enhances all dimensions of customer experience, leading to higher conversion rates, streamlined data management, and deeper insights into customer behavior, which ultimately boosts return on investment. With SogoCX, organizations can effectively assess essential metrics such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES), facilitating a more refined understanding of their clientele. Meanwhile, SogoEX is specifically designed to assist organizations in gathering and utilizing data to enhance employee engagement and minimize turnover rates. This platform empowers HR teams and leadership to implement organizational improvements by facilitating real-time feedback collection and fostering a culture of engagement among employees, thus paving the way for a more motivated workforce.
-
ZendeskZendesk functions as a powerful customer support platform designed to enhance support workflows and elevate the customer experience. It provides a comprehensive set of features, including AI-driven automation, messaging capabilities, live chat options, and customizable workflows, allowing businesses to offer personalized and effective assistance across multiple channels. Additionally, the platform seamlessly integrates with various other applications and delivers real-time analytics, which help organizations make well-informed, data-driven decisions. Suitable for businesses of all sizes—from new startups to large enterprises—Zendesk emphasizes scalability, security, and user satisfaction. By offering such adaptable solutions, it ensures that companies can flexibly modify their customer service strategies to keep pace with changing demands, thereby fostering long-term relationships with their clients. This adaptability is crucial in a fast-evolving market where customer expectations are continually on the rise.
-
KubitWarehouse-Native Customer Journey Analytics—No Black Boxes. Total Transparency. Kubit is the leading customer journey analytics platform, purpose-built for product, data, and marketing teams that need self-service insights, real-time data visibility, and complete control—without engineering bottlenecks or vendor lock-in. Unlike legacy analytics solutions, Kubit is natively integrated with your cloud data warehouse (Snowflake, BigQuery, Databricks), so you can analyze customer behavior and user journeys directly at the source. No data exports. No hidden models. No black-box limitations. With out-of-the-box capabilities for funnel analysis, retention metrics, user pathing, and cohort analysis, Kubit delivers actionable insights across the full customer lifecycle. Layer in real-time anomaly detection and exploratory analytics to move faster, optimize performance, and drive user engagement. Leading brands like Paramount, TelevisaUnivision, and Miro rely on Kubit for its flexibility, enterprise-grade governance, and best-in-class customer support. See why Kubit is redefining customer journey analytics at kubit.ai
-
HarmoniHarmoni is an advanced platform for data analysis and visualization, specifically tailored to handle market research data. It excels in various tasks, including data processing, analysis, reporting, and visualization, as well as managing distribution and alerts. By automating many processes, Harmoni enables users to focus more on analyzing data rather than just processing it. This platform simplifies the sharing of critical and actionable insights with stakeholders. In an era where market research budgets are tightening while expectations continue to rise, Harmoni provides the flexibility to explore data in response to emerging questions. Additionally, it enables the integration of multiple data sources into a single, usable dataset. Supporting various data sources, such as IBM SPSS®, SQL, and Microsoft Excel, as well as CSV and tab-delimited files, Harmoni ensures comprehensive compatibility. Furthermore, it seamlessly integrates with well-known market research tools like Voxco and FocusVision Decipher, enhancing its usability and effectiveness in the field. Ultimately, Harmoni empowers professionals to derive meaningful conclusions from their data in a more efficient manner.
-
KevelKevel, formerly known as Adzerk, provides APIs that enable you to swiftly develop a completely tailored advertising server for various types of ads, including sponsored listings, native advertisements, and internal promotions. By utilizing this service, you can reclaim control over your online presence and increase your revenue streams. The platform, recognized for its excellence, handles more than three billion API requests daily and has significantly decreased build times for major companies like Yelp and Ticketmaster by over 90%. This efficiency not only enhances productivity but also empowers businesses to innovate and expand their advertising strategies effectively.
-
MongoDB AtlasMongoDB Atlas is recognized as a premier cloud database solution, delivering unmatched data distribution and fluidity across leading platforms such as AWS, Azure, and Google Cloud. Its integrated automation capabilities improve resource management and optimize workloads, establishing it as the preferred option for contemporary application deployment. Being a fully managed service, it guarantees top-tier automation while following best practices that promote high availability, scalability, and adherence to strict data security and privacy standards. Additionally, MongoDB Atlas equips users with strong security measures customized to their data needs, facilitating the incorporation of enterprise-level features that complement existing security protocols and compliance requirements. With its preconfigured systems for authentication, authorization, and encryption, users can be confident that their data is secure and safeguarded at all times. Moreover, MongoDB Atlas not only streamlines the processes of deployment and scaling in the cloud but also reinforces your data with extensive security features that are designed to evolve with changing demands. By choosing MongoDB Atlas, businesses can leverage a robust, flexible database solution that meets both operational efficiency and security needs.
-
MotivosityMotivosity is a people-first Recognition and Rewards software that helps unify your company and engage employees by fostering a culture of gratitude and social connection. By building an engaging experience around community and connection, Motivosity encourages teams to recognize and reward each other frequently, creating a positive and supportive workplace culture. Through the platform, employees feel valued and appreciated, which leads to greater job satisfaction and a more collaborative atmosphere. In addition to recognition, Motivosity provides leaders with valuable, actionable insights into employee performance and engagement, allowing for continuous improvement and better alignment with company goals. The software allows businesses to track employee recognition trends, identify top performers, and address any gaps in engagement, ensuring that all employees are motivated and aligned with the company’s vision. By promoting frequent acknowledgment and rewarding behaviors, Motivosity helps boost retention rates, improve productivity, and enhance overall team morale, ensuring long-term success for your organization.
-
deskbirdWhat is deskbird? Deskbird is an innovative application designed to simplify hybrid work by reducing costs, optimizing office spaces, enhancing productivity, and promoting team collaboration, all through a user-friendly interface. What sets deskbird apart from others? 📱 Comprehensive solution: one seamless app for desk reservations and scheduling, eliminating the need for multiple tools. ✅ Exceptionally user-friendly: with an intuitive design that requires no training—so straightforward that even a child can navigate it. 💪 Effective yet straightforward: it offers advanced analytics, AI capabilities, and resource booking features without unnecessary complexity. 🤝 Team-oriented: allows users to see when their colleagues are available, making teamwork seamless and efficient. 🔧 Customizable: compatible with over 200 integrations, including MS Teams, Outlook, and Slack. How does deskbird compare to its competitors? We are shaping the future of office environments through our unique selling propositions: 1. Intelligent resource management: a single tool for desk and resource reservations, minimizing administrative burdens while maximizing spatial utilization. 2. Extensive integrations: capable of interfacing with more than 200 applications, such as MS Teams, Outlook, or Slack, and our Open API provides the flexibility to meet custom requirements. 3. Effortless scalability: whether you're overseeing 50 or 5,000 employees, deskbird adjusts to evolving workplace demands with real-time user provisioning (SCIM)—all achievable without any training, ensuring a smooth transition for all users. Additionally, our platform continues to evolve, adapting to new workplace trends and requirements over time.
What is Dovetail?
Dovetail is an AI-native platform designed to help organizations build better products through continuous, automated customer intelligence. It ingests and analyzes a wide range of qualitative data, including interview transcripts, support tickets, usability test results, survey responses, and document analysis, transforming them into rich, actionable insights at lightning speed. Dovetail’s AI-powered chat interface enables teams to ask questions and get instant, cited answers from customer data, fostering data-driven decision-making. The platform integrates smoothly with collaboration tools like Slack and Microsoft Teams, ensuring that customer feedback is woven into everyday workflows. It also includes a recruitment feature, allowing teams to find and manage research participants from a pool of over 3 million verified consumers and professionals. Trusted by some of the world’s most innovative companies including Amazon, Atlassian, and Okta, Dovetail has proven ROI benefits—delivering over 200% return with payback in under six months. The platform supports a variety of roles such as product managers, UX researchers, designers, marketers, and customer success teams, making it versatile for enterprise-wide adoption. Dovetail continuously organizes feedback from disparate channels, alerts teams to emerging themes, and tracks trends over time, helping businesses stay close to their customers’ needs. Its enterprise-grade security and compliance features ensure data privacy and reliability. By simplifying the process of capturing and analyzing customer intelligence, Dovetail accelerates innovation and drives superior user experiences.
What is Collectif?
Collectif operates as a user research platform powered by AI, specifically designed for SaaS, and simplifies the process of collecting research and analyzing feedback with remarkable efficiency. This platform reveals crucial insights that may be concealed within support tickets, feedback forms, sales discussions, and more, achieving this in mere minutes instead of the typical days it would require.
It processes a variety of data types, which encompass support tickets, user feedback, interviews, sales conversations, product reviews, reasons behind deal closures, and determinants contributing to customer churn.
So, what is its operational mechanism?
Users can seamlessly connect their current tools or upload recordings of interviews to the platform.
After this, it automatically produces transcripts, assigns topic and sentiment tags, and delivers summaries and insights utilizing the advanced capabilities of GPT-4.
This functionality enables users to quickly pinpoint challenges and opportunities, making it exceedingly convenient to query their data directly! Moreover, the intuitive design promotes a greater comprehension of customer requirements, thereby significantly improving decision-making processes within the organization. In essence, Collectif enhances the way businesses understand and respond to their customers.
Media
No images available
Integrations Supported
Zapier
Zendesk
Airtable
Evernote
Feefo
Freshdesk
Gmail
Google Analytics
Google Business Profile
Google Forms
Integrations Supported
Zapier
Zendesk
Airtable
Evernote
Feefo
Freshdesk
Gmail
Google Analytics
Google Business Profile
Google Forms
API Availability
Has API
API Availability
Has API
Pricing Information
$29/user/month
Free Trial Offered?
Free Version
Pricing Information
€399/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Dovetail Research
Date Founded
2017
Company Location
Australia
Company Website
dovetail.com
Company Facts
Organization Name
Collectif
Company Location
Poland
Company Website
collectif.ai
Categories and Features
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Insight Engines
AI / Machine Learning
Augmented Analytics
Data Aggregation
Data Classification
Data Extraction
Data Source Connectors
Full Text Search
Intent Recognition
Multiple Data Sources
Search / Filter
Sentiment Analysis
Qualitative Data Analysis
Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis
UX
Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research