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Ratings and Reviews 0 Ratings
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What is Dr.Explain?
By next week, your users will have access to comprehensive help documentation. Dr.Explain is a versatile help authoring tool that enables the creation of help files, user guides, and online manuals in multiple formats such as HTML, PDF, WORD, and CHM. Despite the quality of your product, your support team is inundated with repetitive inquiries, leading to a cluttered email inbox and excessive time spent on customer calls. The demand for online demonstrations is incessant, further stretching your resources. However, by utilizing Dr.Explain, you can produce user-friendly help documents in just two days, potentially halving the workload of your support staff. This means that customers can independently navigate your product's features, reducing the need for direct assistance. As a result, you will save valuable resources, including time and money. Furthermore, the documentation you create can be published in various formats, allowing for seamless integration into your mobile app or desktop help center, as well as an online repository linked to your website. This ensures that your users have easy access to the information they need, enhancing their overall experience with your product.
What is Author-it?
If your team is maintaining the same content across multiple documents, reformatting outputs by hand, or sending the same paragraphs back to translators every release cycle - you're paying the hidden cost of unstructured content management.
Author-it solves this at the source. It's an enterprise CCMS (Component Content Management System) with over 25 years of proven deployment in industries where accuracy, compliance, and scale aren't negotiable: manufacturing, software and technology, utilities, medical devices, aerospace and defence, financial services, and government.
The platform centres on a single Library - a relational content database where Topics (content components) are assembled into Books (deliverables) and published to any format from one source. Update one Topic, and every Book containing it reflects the change. No manual updates. No version drift. No missing the footnote that just changed your liability exposure.
Key capabilities include structured authoring without DITA or XML expertise, component-level content reuse (customers regularly hit 60–90% reuse rates), built-in translation workflow with XLIFF export and intelligent change-tracking to reduce translator word counts, multi-stage Review & Approve with compliance audit trails, variant and conditional content for multi-product and multi-market publishing, and output to HTML5, PDF, Word, SCORM, XML, DITA, and AION.
AION is Author-it's structured JSON publishing format - designed for direct ingestion by LLMs and RAG pipelines. It mirrors the full content hierarchy: books, sub-books, topics, metadata, resolved variables. This is what makes Author-it an AI Content Foundation, not just a content management tool. Your existing structured content becomes queryable, retrievable, and AI-ready without any additional transformation layer.
Deployment is cloud SaaS. Implementation is services-led, with expert information architecture guidance included.
Contact us @ author-it.com
Integrations Supported
Amazon Bedrock
Claude
Cornerstone Content Anytime
Elastic Cloud
Fluid Topics
Gemini
Honeycomb
Microsoft Copilot
Microsoft Word
Moodle
Integrations Supported
Amazon Bedrock
Claude
Cornerstone Content Anytime
Elastic Cloud
Fluid Topics
Gemini
Honeycomb
Microsoft Copilot
Microsoft Word
Moodle
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Indigo Byte Systems
Date Founded
2004
Company Location
United States
Company Website
www.drexplain.com
Company Facts
Organization Name
Author-it
Date Founded
2000
Company Location
New Zealand
Company Website
www.author-it.com
Categories and Features
Help Authoring Tools
Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control
Software Documentation
Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support
Categories and Features
Content Management
Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management
Help Authoring Tools
Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control
Software Documentation
Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support