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What is Droptop?

Droptop is a sophisticated, cloud-based system designed for the management of oil changes and automotive services, compatible with any device to enhance shop operations by enabling functionalities such as invoicing, appointment scheduling, VIN scanning, access to OEM guidelines, and seamless payment processing—all from a unified platform. It promotes real-time collaboration across various devices, enabling multiple technicians to work simultaneously on the same order, and provides smooth integration with diverse vehicle data sources, CARFAX license plate lookups, parts catalogs, QuickBooks Online, and marketing solutions. The platform comes equipped with an extensive range of features including quoting, invoicing, appointment management, dispatching, data analytics dashboards, reporting functionalities, inventory control with purchase order capabilities, as well as oversight for customers and fleets, time clock features, and capabilities for VIN and UPC barcode scanning along with invoice payment links. Furthermore, Droptop includes a customizable scheduling application that allows customers to independently book and pay for their appointments, while offering additional functionalities such as live bay displays, accurate compatibility details for fluids and parts, tracking of service history, and comprehensive inspection checklists. This all-encompassing solution ultimately boosts the efficiency and productivity of automotive service operations, enabling businesses to provide exceptional customer experiences while also adapting to the evolving demands of the industry.

What is Catch CRM?

Catch CRM is an innovative platform that harnesses AI technology to optimize the management of leads, dispatching, invoicing, and customer feedback for home service companies, all within a unified interface. The system allows users to respond to leads in less than a minute, ensuring swift interaction via multiple channels like phone calls, web forms, website chat, and Facebook lead ads, which are all integrated into a single pipeline. Enhancing this responsiveness is the AI Office feature, which includes an automatic call dialer, a round-the-clock AI texting service, and Facebook AI to ensure that new leads are quickly attended to, preventing them from losing interest. For scheduling and dispatch, the platform features an online booking tool that fills the calendar, while the dispatch board smartly allocates technicians to the right jobs, supported by a mobile app that enables technicians to handle their responsibilities in the field seamlessly. When it comes to financial transactions, AI-generated proposals can incorporate images and electronic signatures, and payments can be securely processed through Stripe without additional fees; moreover, the seamless two-way synchronization with QuickBooks keeps financial records current. The system also automates email marketing campaigns and follow-up processes, allowing business owners to sustain regular communication effortlessly, which boosts productivity and aids in customer retention. This all-in-one solution not only streamlines operations but also empowers home service businesses to concentrate on providing outstanding service to their clients. Consequently, businesses can anticipate enhanced efficiency and increased customer satisfaction as they leverage this advanced technology.

Media

Media

Integrations Supported

CARFAX
Cinchy
Facebook Ads
Gift Up!
QuickBooks Accountants
QuickBooks Online
Steer
Stripe
Zapier

Integrations Supported

CARFAX
Cinchy
Facebook Ads
Gift Up!
QuickBooks Accountants
QuickBooks Online
Steer
Stripe
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$165 per operation per month
Free Version
Free Trial Offered?

Pricing Information

Free
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Droptop

Date Founded

2018

Company Location

Canada

Company Website

www.droptop.io

Company Facts

Organization Name

Catch CRM

Date Founded

2026

Company Location

United States

Company Website

catchcrm.ai/

Categories and Features

Auto Body

Accounting Management
Billing & Invoicing
Customer Database
Inventory Control
Labor Rates
Maintenance Scheduling
Parts Management
Payroll Management
Quotes / Estimates
Scheduling
Service History
VIN Decoder
Vehicle Tracking
Work Order Management

Categories and Features

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