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Ratings and Reviews 0 Ratings
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What is DryvIQ?
Develop a deep and thorough comprehension of your unstructured enterprise data to evaluate risks, mitigate threats and vulnerabilities, and enable better business decisions. Classify, label, and organize unstructured data on an enterprise-wide scale in a systematic manner. Promote quick, accurate, and comprehensive identification of sensitive and high-risk files while delivering extensive insights through artificial intelligence. Maintain continuous visibility into both newly created and existing unstructured data. Enforce policy, compliance, and governance protocols without requiring manual user intervention. Uncover concealed data while methodically categorizing and organizing sensitive information and other data types at scale, facilitating informed decision-making regarding data migration approaches. Additionally, the platform accommodates both simple and intricate file transfers across a wide range of cloud services, network file systems, or legacy ECM platforms at scale, thereby boosting operational efficiency and data management. This comprehensive strategy empowers organizations not only to manage their data effectively but also to leverage it for a competitive edge in their respective markets. Ultimately, by enhancing data governance, organizations can foster a culture of accountability and responsiveness in their data handling processes.
What is Dimension Labs?
Dimension Labs offers an innovative platform designed for customer observability and the management of language data infrastructure, which adeptly converts unstructured conversational data from diverse channels including chat, email, voice, surveys, and social media into structured insights suitable for analytical purposes. Utilizing AI-enhanced enrichment and dynamic labeling techniques, the platform eliminates the need for manual tagging, effectively bringing attention to evolving themes, customer sentiments, reasons behind escalations, and feature requests. This solution integrates inputs from multiple sources into a cohesive model, providing real-time dashboards, drill-down capabilities, and context-aware analytics that empower teams to explore root causes, monitor emerging trends, and connect conversation metrics to broader business outcomes. Additionally, Dimension Labs supports seamless integration via APIs or one-click connectors with various tools such as chat platforms, CRMs, contact centers, survey tools, and social media channels, thereby facilitating easy data ingestion from services like Intercom, Twilio, and Slack. Consequently, businesses can achieve a more profound understanding of customer interactions, leading to improved decision-making processes and strategic planning. This comprehensive approach not only enhances operational efficiency but also fosters a culture of data-driven insights within organizations.
Integrations Supported
Amazon Connect
Avaya Cloud Office
Cognigy.AI
Dropbox
Facebook Messenger
Genesys Cloud CX
Google Analytics
Kik
LiveChat
Medallia
Integrations Supported
Amazon Connect
Avaya Cloud Office
Cognigy.AI
Dropbox
Facebook Messenger
Genesys Cloud CX
Google Analytics
Kik
LiveChat
Medallia
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
DryvIQ
Date Founded
2011
Company Location
United States
Company Website
dryviq.com
Company Facts
Organization Name
Dimension Labs
Company Location
United States
Company Website
www.dimensionlabs.io
Categories and Features
Data Discovery
Contextual Search
Data Classification
Data Matching
False Positives Reduction
Self Service Data Preparation
Sensitive Data Identification
Visual Analytics
Data Governance
Access Control
Data Discovery
Data Mapping
Data Profiling
Deletion Management
Email Management
Policy Management
Process Management
Roles Management
Storage Management
Integration
Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services