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What is Duck Creek Claims?

Duck Creek Claims provides a comprehensive solution tailored for managing the entire claims process, focusing on enhancing each phase of the lifecycle for insurance companies. This platform automates workflows starting from the initial report all the way to the conclusive settlement, and it also streamlines data analysis through built-in analytics while ensuring seamless integration with existing systems. Key attributes include sophisticated first notice of loss (FNOL) functionalities, automated task assignments that take into account the expertise of adjusters and their current workloads, instant access to policy and coverage details, and efficient workflows designed for adjusters. By leveraging this innovative system, companies can greatly improve operational efficiency and reduce manual interventions, leading to faster claims resolutions and increased customer satisfaction, all while complying with the latest regulatory requirements. Furthermore, the extensive range of tools and features provided by Duck Creek Claims empowers insurers to adeptly navigate the shifting landscape of the insurance industry and meet emerging challenges head-on. This adaptability is crucial in maintaining a competitive edge in a rapidly changing market.

What is ClaimVision?

ClaimVision is AI claims intelligence for US property insurers. It reads the whole claim file and policy and cites every finding to clause and page. Before an adjuster opens a file, ClaimVision has read every page of it: the adjuster and inspection reports, the estimate down to its last line, the policy and every endorsement, the correspondence, and the photos. It checks coverage on every claim and ties each finding to the clause and page it came from, with its dollar impact. It flags missing items and subrogation opportunities, and keeps figures consistent from the estimate to the decision letter. Claims teams can question any claim in plain English, including documents that haven't been processed yet, and every answer points to its source. ClaimVision is an intelligence layer, not a replacement claims system. It works alongside Guidewire ClaimCenter, Duck Creek, Sapiens or an in-house core system, which stays the system of record. Every recommendation and every human override is kept in an append-only audit trail. The reading goes to the machine. The judgement stays with your people. On a real large-loss claim, ClaimVision did a full day's reconciliation work, exactly, in under a minute. ClaimVision runs on Microsoft Azure. It is built to SOC 2 principles and is working towards SOC 2 Type 2. ClaimVision is a product of Decision Agency.

Media

Media

Integrations Supported

ClaimVision
Duck Creek Suite

Integrations Supported

Duck Creek Claims
Guidewire ClaimCenter
Sapiens ClaimsPro

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing is based on claim volume and scope, with terms determined for each pilot.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Duck Creek Technologies

Date Founded

2000

Company Location

United States

Company Website

www.duckcreek.com/product/claims-management-software/

Company Facts

Organization Name

Decision Agency OÜ

Date Founded

2025

Company Location

Estonia

Company Website

claimvision.ai

Categories and Features

Categories and Features

Insurance Claims Management

Document management
Reporting

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