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design 4 out of 5 stars
support 5 out of 5 stars

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What is Duffel?

Businesses across various industries, including travel and finance, can leverage Duffel's capabilities to develop customized solutions. By utilizing Duffel, you can conveniently search for flights and accommodations, add extra services, and manage bookings seamlessly from a single platform. Take advantage of their deep expertise in travel and product development to elevate your service offerings. Customers will value the quick flight search option, which features autocomplete and multiple filters to enhance their experience. Moreover, you can oversee and manage employee travel expenses directly through your platform by integrating flight sales into your expense management system. Design an intuitive flight search experience, offer loyalty program rewards, and handle additional options such as seat assignments and luggage. You also have the opportunity to earn commissions from a vast array of over a million properties across the globe. Create a smooth hotel booking process that provides your clients with vital information and access to their loyalty perks. Furthermore, a ready-to-use customizable flight-shopping interface is available for you to effectively begin serving your customers immediately. This all-encompassing strategy guarantees that you can cater to varied customer requirements while optimizing potential revenue streams. In doing so, you not only enhance customer satisfaction but also position your business for sustained growth in a competitive landscape.

What is BugHotel Reservation System?

The front office sales platform designed for travel agents integrates with leading suppliers within the travel industry, offering a wide range of services such as flight reservations, hotel accommodations, car rentals, airport transfers, and various activities. These offerings are meticulously filtered through a sophisticated set of rules tailored to each individual agency's needs. The BugHotel Reservation System's Air module empowers travel agents to efficiently manage flights via Global Distribution Systems (GDS), direct XML connections with airlines, and options for low-cost flight bookings and ticket issuance. Agents can easily locate, reserve, and sell optimal flight choices while generating confirmation emails or PDF vouchers for their clients. This system supports multiple payment methods and accommodates various languages and currencies, ensuring a seamless experience. Additionally, online bookings are facilitated through secure XML and JSON services. With the BugHotel Reservation System, travel agents have access to a contemporary solution that streamlines the booking process, enhances profitability, and fosters effective online interactions with both clients and suppliers by managing pricing, availability, and the online sale of travel products. This comprehensive approach not only improves operational efficiency but also elevates customer satisfaction in the competitive travel market.

Media

Media

Integrations Supported

FX-Port
Minds by Animoca Brands
TravelBookingPanel

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$3 per order

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Duffel

Company Location

United Kingdom

Company Website

duffel.com

Company Facts

Organization Name

Bug Software

Date Founded

1998

Company Location

United States

Company Website

www.bug-hotel.com

Categories and Features

Travel

Not specified

Unified APIs

Not specified

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Employee Management
Extended Stay
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Travel Agency

Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations

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