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What is Dusk IOP?

Dusk IOP, an Australian-owned and operated company, brings together teams and data to improve operational efficiency. By harnessing visibility, actionable insights, intelligence, and automation, it empowers your field workforce, back office, and customers to collaborate effortlessly within a cohesive digital space. The platform stands out in workforce scheduling, project management, and optimized workflows, setting a new benchmark for automation, compliance, safety, and transparency. With its single-view system that integrates smoothly with your current infrastructure, managing resources or teams is as simple as drag-and-drop dispatch, allowing you to reassign tasks with a single click. It includes built-in constraints for skills, shifts, locations, and more to guarantee effective planning. Moreover, Dusk IOP supports the management of Agile projects by providing notifications and various viewing formats, such as Gantt, Task View, Kanban, and an interactive risk matrix, which ultimately improves project efficiency. The platform also enables the digitization of paper forms from your virtual workspace, streamlining processes for better effectiveness. By understanding actual job costs—including tool time, travel time, and allowances—you can significantly enhance your profitability, making well-informed decisions for future projects while also identifying areas for improvement in your operational strategies.

What is AT&T Workforce Manager?

AT&T Workforce Manager is a powerful and adaptable tool that grants businesses deep access to valuable data. This functionality equips you with critical insights into your mobile workforce while providing essential tools for establishing effective communication channels. You can choose from a variety of pre-made templates or customize your own to meet specific requirements. Improve your forms by adding visuals, calculations, graphs, and other components as needed. It is simple to create, modify, or refresh delivery orders and service requests directly from your smartphone or tablet. With the incorporation of AT&T Enhanced Push-to-Talk, you can make both individual and group calls straight from the app, in addition to tracking your employees' real-time locations. Say goodbye to the inconvenience of paper time sheets; your team can now clock in and out for breaks and lunches via the AT&T Workforce Manager app. Additionally, you can monitor field activities, employee hours, locations, and data entries almost instantly through a mobile web dashboard, keeping you connected and well-informed. This all-encompassing approach not only streamlines management and communication but also significantly boosts overall productivity, enabling organizations to operate more efficiently. By utilizing such innovative technology, businesses can ensure that their workforce remains engaged and responsive to the demands of the job.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Bitbucket
Dropbox
HubSpot CRM
HubSpot Customer Platform
Jira
MYOB AccountRight
Microsoft 365
Microsoft Excel
Microsoft OneDrive
Microsoft Project
SAP ERP
Salesforce
Slack
Stripe
Trello
Workspace ONE
Xero

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$10 per month

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Dusk Mobile

Date Founded

2013

Company Location

Australia

Company Website

duskmobile.com

Company Facts

Organization Name

AT&T

Date Founded

1983

Company Location

United States

Company Website

www.business.att.com/products/workforce-manager.html

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Workforce Management

Budgeting & Forecasting
Contractor Management
Labor Projection
Performance Appraisal
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Categories and Features

Field Service Management

Contact Database
Dispatch Management
Inventory Management
Payment Collection in the Field
Time Clock

Push-To-Talk (PTT)

Not specified

Workforce Management

Not specified

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