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What is Dusk IOP?

Dusk IOP, an Australian-owned and operated company, brings together teams and data to improve operational efficiency. By harnessing visibility, actionable insights, intelligence, and automation, it empowers your field workforce, back office, and customers to collaborate effortlessly within a cohesive digital space. The platform stands out in workforce scheduling, project management, and optimized workflows, setting a new benchmark for automation, compliance, safety, and transparency. With its single-view system that integrates smoothly with your current infrastructure, managing resources or teams is as simple as drag-and-drop dispatch, allowing you to reassign tasks with a single click. It includes built-in constraints for skills, shifts, locations, and more to guarantee effective planning. Moreover, Dusk IOP supports the management of Agile projects by providing notifications and various viewing formats, such as Gantt, Task View, Kanban, and an interactive risk matrix, which ultimately improves project efficiency. The platform also enables the digitization of paper forms from your virtual workspace, streamlining processes for better effectiveness. By understanding actual job costs—including tool time, travel time, and allowances—you can significantly enhance your profitability, making well-informed decisions for future projects while also identifying areas for improvement in your operational strategies.

What is CrewDriver?

CrewDriver emerges as a standout platform within its industry. It functions as an advanced business process automation system, delivering a broad array of packaged features that are specifically designed to effectively manage and streamline scheduling needs. By emphasizing the importance of relationships with employees, CrewDriver not only transforms the scheduling process through automation but also builds and strengthens trust among the workforce. This groundbreaking platform has introduced a fully automated intelligent business process management solution that caters to both anticipated and unexpected staffing demands, such as absences and sudden increases in workload. Furthermore, CrewDriver includes the only comprehensive virtual call steward in the world, which acts as a virtual staffing assistant, skillfully handling the complexities of labor coordination for contingent or gig-based workforces. With its innovative strategies, CrewDriver is not just addressing staffing challenges but is also reshaping the entire landscape of workforce management. Its commitment to enhancing employee engagement further sets it apart as a leader in the field.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Bitbucket
Dropbox
HubSpot CRM
HubSpot Customer Platform
Jira
MYOB AccountRight
Microsoft 365
Microsoft Excel
Microsoft OneDrive
Microsoft Project
SAP ERP
Salesforce
Slack
Stripe
Trello
Workspace ONE
Xero

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Dusk Mobile

Date Founded

2013

Company Location

Australia

Company Website

duskmobile.com

Company Facts

Organization Name

CrewDriver

Company Location

Canada

Company Website

crewdriverapp.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Workforce Management

Budgeting & Forecasting
Contractor Management
Labor Projection
Performance Appraisal
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Categories and Features

Employee Scheduling

Not specified

Scheduling

Alerts/Notifications
Automated Scheduling
Employee Scheduling
Group Scheduling
Multi-Location
Real-time Scheduling

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