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What is Dusk IOP?

Dusk IOP, an Australian-owned and operated company, brings together teams and data to improve operational efficiency. By harnessing visibility, actionable insights, intelligence, and automation, it empowers your field workforce, back office, and customers to collaborate effortlessly within a cohesive digital space. The platform stands out in workforce scheduling, project management, and optimized workflows, setting a new benchmark for automation, compliance, safety, and transparency. With its single-view system that integrates smoothly with your current infrastructure, managing resources or teams is as simple as drag-and-drop dispatch, allowing you to reassign tasks with a single click. It includes built-in constraints for skills, shifts, locations, and more to guarantee effective planning. Moreover, Dusk IOP supports the management of Agile projects by providing notifications and various viewing formats, such as Gantt, Task View, Kanban, and an interactive risk matrix, which ultimately improves project efficiency. The platform also enables the digitization of paper forms from your virtual workspace, streamlining processes for better effectiveness. By understanding actual job costs—including tool time, travel time, and allowances—you can significantly enhance your profitability, making well-informed decisions for future projects while also identifying areas for improvement in your operational strategies.

What is CrewTraka?

Discover powerful digital tools designed to streamline the management of your projects and team effectively, incorporating features like scheduling, timesheet tracking, safety measures, equipment management, document sharing, group messaging, along with budgeting, quotations, and client status updates. You can effortlessly oversee all your projects in one centralized view with our snapshot feature, take advantage of multi-select or drag-and-drop scheduling options, detail work specifications, create checklists, assign equipment, and even set up geo-fencing around your job site to keep track of who is logged in at any time. The CrewTraka App stands out as a free and user-friendly solution that integrates seamlessly into your daily operations. Team members have the flexibility to record their times through day cards or leverage our GPS-enabled TimeTraka system for clocking in and out. They can quickly complete Safe Work Method Statements (SWMS) and Job Safety Analyses (JSA), document expenses, perform equipment pre-start checks, fill out daily job dockets, access vital documents, and submit leave requests. Customize your timesheet experience to suit your needs, whether you prefer day cards or dockets, benefit from intuitive 'clock on/off' options on-site, track project start, break, and end times, attach multimedia files, or set reminders for your team to clock off. Moreover, these all-encompassing tools not only enhance project management efficiency but also promote better communication and accountability within your team, ensuring everyone stays aligned with their tasks. Furthermore, the app’s intuitive design encourages collaboration, making it easier for team members to stay engaged and informed throughout the project lifecycle.

Media

Media

Integrations Supported

Xero
Amazon Web Services (AWS)
Bitbucket
Dropbox
HubSpot CRM
HubSpot Customer Platform
Jira
MYOB
MYOB AccountRight
Microsoft 365
Microsoft Excel
Microsoft OneDrive
Microsoft Project
Procore
Salesforce
Slack
Stripe
Trello
Workspace ONE

Integrations Supported

Xero
Amazon Web Services (AWS)
Bitbucket
Dropbox
HubSpot CRM
HubSpot Customer Platform
Jira
MYOB
MYOB AccountRight
Microsoft 365
Microsoft Excel
Microsoft OneDrive
Microsoft Project
Procore
Salesforce
Slack
Stripe
Trello
Workspace ONE

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Dusk Mobile

Date Founded

2013

Company Location

Australia

Company Website

duskmobile.com

Company Facts

Organization Name

CrewTraka

Date Founded

2018

Company Location

Australia

Company Website

www.crewtraka.com

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Categories and Features

Employee Scheduling

Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

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