Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Nasdaq Boardvantage Reviews & Ratings
    319 Ratings
    Company Website
  • MyHub Intranet Software Reviews & Ratings
    66 Ratings
    Company Website
  • QuickApps Reviews & Ratings
    Company Website
  • Axero Reviews & Ratings
    219 Ratings
    Company Website
  • PBRS Power BI Reports Distribution Reviews & Ratings
    12 Ratings
    Company Website
  • iBabs Reviews & Ratings
    79 Ratings
    Company Website
  • Hostaway Reviews & Ratings
    2,110 Ratings
    Company Website
  • CloudFiler Reviews & Ratings
    24 Ratings
    Company Website
  • Titan Reviews & Ratings
    378 Ratings
    Company Website
  • SmartDraw Reviews & Ratings
    573 Ratings
    Company Website

What is DynamicPoint Portals?

Accessing and sharing customer, vendor, or employee information from your ERP or CRM systems becomes a breeze with a SharePoint portal. This system maintains data security by restricting visibility to only those users who are authenticated. Leveraging the Office 365 platform, which underpins all DynamicPoint portals, organizations can seamlessly incorporate workflows with data collection forms, thereby optimizing their operations. With self-service options available 24/7, a noticeable enhancement in customer satisfaction is inevitable. Furthermore, partners have the ability to engage directly with your team, facilitating real-time responses to inquiries without relying on phone calls or emails. Acting as a gateway, our portal provides access to business data stored within your ERP and CRM systems, removing the need for data duplication or synchronization. The information is delivered in real-time, ensuring that it remains accurate and timely. Built on the robust Microsoft Office 365 framework, users can also leverage the suite's capabilities, including Microsoft Power Automate for improved workflow management. This seamless integration not only boosts productivity but also nurtures a collaborative atmosphere that can swiftly adapt to changing business requirements. Ultimately, the portal enhances operational efficiency, enabling teams to focus on strategic initiatives rather than administrative tasks.

What is CloudRadial?

Demonstrating a contemporary Managed Service Provider (MSP) involves showcasing a singular, white-labeled client portal that leverages automation to facilitate Ticketing, Service Catalog management, Reporting, Client Training, and Communication. This platform seamlessly integrates with tools like Office 365, ConnectWise, Autotask, Syncro, and BMS, allowing for centralized management of all client interactions within a secure environment. By creating a fluid experience for clients that spans from ticketing to account management, you can enhance satisfaction and engagement. It’s essential for the service catalog to be user-friendly, ensuring that clients can easily navigate and purchase services from your MSP. Since there can often be discrepancies between the information you possess and what your clients provide, CloudRadial’s fully customizable intake questions and ticket triaging help streamline this process. To effectively encourage your clients to utilize the portal for service requests, it’s crucial to convey the value and convenience that it offers. By prioritizing user experience, you foster a more productive relationship that benefits both parties.

Media

Media

Integrations Supported

Microsoft 365
Acumatica Cloud ERP
MIP Cloud
Microsoft Dynamics 365 Business Central
Microsoft Entra ID
Microsoft Power Automate
Microsoft Power BI
Microsoft SharePoint
Oracle Cloud Infrastructure
SQL Server

Integrations Supported

Microsoft 365
Addigy
Auvik
Bigger Brains
BrightGauge
ConnectWise PSA
Datto SIRIS
Hudu
Wise-Pay
Wise-Sync
Zendesk Chat

API Availability

API Availability

Pricing Information

$500 per month

Pricing Information

$195 per month
for up to 500 users. Larger plans available.
Free Trial Offered?

Supported Platforms

Windows
On-Prem

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

DynamicPoint

Company Location

United States

Company Website

www.dynamicpoint.com/customer-and-vendor-portal/

Company Facts

Organization Name

Azurative

Date Founded

2018

Company Location

United States

Company Website

www.cloudradial.com

Categories and Features

Portal

Collaboration
Content Management
Document Management
File Sharing
Search

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base
Multiple Brands / Products
Service Level Agreement (SLA) Management
Ticket Management

MSP

Backup Management
Billing & Invoicing
Dashboard
Help Desk
Issue Management
Project Management
Scheduling

Portal

Collaboration
Content Management
Document Management
File Sharing
Search

Popular Alternatives

ElevatePoint Reviews & Ratings

ElevatePoint

Coldwater Software

Popular Alternatives

EasyAP365 Reviews & Ratings

EasyAP365

DynamicPoint
Thread Reviews & Ratings

Thread

Thread Magic