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What is Microsoft Dynamics 365?

Elevate your business growth with Dynamics 365, an innovative collection of CRM and ERP tools designed to unify your data effortlessly. Harness powerful insights for predictive analytics and achieve outstanding results that drive your success. Make strategic decisions backed by reliable information while nurturing and strengthening essential relationships. Enhance your productivity and overall performance metrics with a holistic understanding of your customers. Discover and cultivate promising leads while creating seamless customer interactions. Stay updated on market dynamics to provide exceptional customer experiences more promptly. Optimize resources to boost technician productivity and reduce operational costs significantly. Revolutionize traditional financial management on a global scale by streamlining processes for greater efficiency. Shift from a reactive to a proactive operational model while modernizing your manufacturing and supply chain procedures. Extend the life of your assets by integrating both physical and digital sales channels effectively. Build brand loyalty through impactful engagement, consistently exceeding customer expectations and ensuring they feel appreciated and understood. By implementing these strategies, your business will not only thrive but also adapt to the ever-changing market landscape.

What is Cogmento CRM?

Cogmento provides a complimentary cloud-based CRM solution that is specifically tailored for overseeing customer interactions and streamlining sales workflows. This top-tier CRM software enables users to efficiently convert leads into accounts, thereby improving customer acquisition strategies and ensuring faster deal closures from virtually anywhere. You can easily follow up with potential clients, identify key contacts, and manage numerous tasks with minimal effort. The platform's intuitive and customizable interface makes it simple to access all sales information in one place, enhancing your team's operational efficiency. By optimizing your sales pipeline, you can significantly increase productivity and ensure that every customer receives thorough support across all communication channels. Moreover, the system allows for tailored customer service, speeding up case resolutions and offering assistance on a global scale. It consolidates all customer data and support channels onto a single dashboard, facilitating prompt client support, accurate inquiry routing, and task assignment based on team members' skills and availability. Actively engaging with your clients will help build enduring relationships, while the platform also enhances your email marketing initiatives and leverages impactful social media channels to broaden your audience reach. Furthermore, the adaptability of the platform empowers businesses to modify their approaches in response to changing customer requirements, ensuring sustained relevance in a dynamic market. This adaptability is crucial for long-term success, as it allows businesses to remain agile and responsive to their clients' evolving needs.

Media

Media

Integrations Supported

Advanced NG
Apptricity Enterprise Asset Management
Aptivio
Cirrus Contact Center
DocuQuest
Fieldmagic
Kkonnect.io
Oktopost
OnScreen
Open Packaging Network
Pepperi
SOLOCHAIN WMS
Sage 50
Spotfire
Sympa
WinWire Vaccine Management
Workbooks
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i95Dev eCommerce Growth Engine

Integrations Supported

Advanced NG
Apptricity Enterprise Asset Management
Aptivio
Cirrus Contact Center
DocuQuest
Fieldmagic
Kkonnect.io
Oktopost
OnScreen
Open Packaging Network
Pepperi
SOLOCHAIN WMS
Sage 50
Spotfire
Sympa
WinWire Vaccine Management
Workbooks
display block
i95Dev eCommerce Growth Engine

API Availability

Has API

API Availability

Has API

Pricing Information

$190 per user per month
Free Trial Offered?
Free Version

Pricing Information

$2 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

dynamics.microsoft.com

Company Facts

Organization Name

FreeCRM.com

Date Founded

2003

Company Location

United States

Company Website

www.freecrm.com

Categories and Features

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Budgeting

"What If" Scenarios
Asset Planning
Balance Sheet
Capital Asset Planning
Cash Management
Consolidation / Roll-Up
Forecasting
General Ledger
Income Statements
Multi-Company
Multi-Department / Project
Profit / Loss Statement
Project Budgeting
Run Rate Tracking
Version Control

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Business Management

Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

ERP

Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management

Lead Generation

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

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