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What is Dynamics Billing?

Dynamics Billing provides enhanced oversight for your invoicing, billing, and customer management processes. By automating billing and invoicing tasks, you can significantly reduce time spent on these activities and minimize the chance of errors. In terms of customer management, all pertinent data such as interactions, invoices, products, and payments can be accessed and managed from a single interface. This streamlined approach allows for efficient handling of customer information. Additionally, you can leverage advanced analytics tools that offer visual representations of all billing and customer management data, empowering you to accelerate your business growth effectively. Ultimately, this comprehensive system equips you with the resources needed for informed decision-making and improved operational efficiency.

What is CES BLUE?

CES BLUE is a SaaS back-office operations platform developed for retail energy suppliers and other energy companies that manage complex customer, transaction, and billing workflows. The platform combines electronic data interchange management, customer data management, billing, accounts receivable, reporting, and analytics in a single hosted system. Its EDI functionality automates processes such as customer enrollment, usage transactions, billing exchanges, and other market communications. When transaction errors occur, the platform can capture them and route them into work queues so users can investigate and correct issues. CES BLUE includes a configurable billing engine designed to support a wide range of products and demanding customer billing requirements. The billing environment can connect with wholesale energy market databases and ISO settlement reporting systems to support integrated market and financial operations. Business intelligence dashboards and analytics tools give energy retailers access to operational data, performance metrics, and reporting without requiring a separate analytics platform. The system is built on web-hosted technology and supports API and database integrations with existing systems across the organization. Its AI chatbot is trained on product documentation and user guides, giving users a built-in resource for answering platform questions and learning system functionality. CES BLUE also allows organizations to customize the user interface and integrations to better fit their internal processes and technology environment. The platform is designed for energy retailers that want to modernize transaction processing, billing, data management, and reporting while retaining access to specialized support from energy industry experts.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Omniware Solutions

Date Founded

2001

Company Location

Canada

Company Website

www.omniware.ca

Company Facts

Organization Name

Customized Energy Solutions

Date Founded

1998

Company Location

United States

Company Website

www.ces-ltd.com

Categories and Features

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Categories and Features

EDI

AS2 Applications
AS2 Specification Compliance
Archiving & Retention
Certificate Management
Configuration Data Searching
Data Format Translator
Flexible Licensing
Full Logging
Labeling

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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