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What is (E)JES?

(E)JES is a robust application designed for comprehensive systems management, providing users with essential tools to monitor, control, and manage their z/OS® JESplex environments, whether JES2 or JES3. The interface of (E)JES delivers real-time insights into job statuses, printer operations, queue management, and resource availability within the z/OS JESplex. Users can efficiently manage job activities and system resources by executing (E)JES commands directly through the interface. This powerful tool allows for monitoring printers, punches, functional subsystems, and NJE devices, while also granting control over WLM enclaves, MVS subsystems, and MVS dynamic exits. In addition, it offers robust support for searching and processing a variety of datasets, such as APF, LNKLST, LPALST, Parmlib, and Proclib. The design philosophy of (E)JES Web prioritizes high performance and user satisfaction, resulting in a modern interface that reflects the responsive experience found in ISPF. Every display within (E)JES is fully functional, ensuring smooth user interaction. Moreover, (E)JES Web functions as an ultra-thin, entirely virtualized client, supported by an advanced server architecture that further amplifies its capabilities. This combination of features not only streamlines system management but also enhances the overall efficiency of operations within the z/OS JESplex environment.

What is Advanced Customer Information System (A-CIS)?

Knowledge serves as a powerful resource. In today's fast-paced environment, having access to instantaneous information is essential for maintaining high levels of customer satisfaction. Wabtec's Advanced Customer Information System (A-CIS) utilizes real-time data and predictive analytics to provide rail passengers with timely updates, thus enhancing their overall travel experience. The intuitive web-based graphical interface for operators allows for various functionalities, including scheduled and real-time train arrival notifications, customizable audio and visual messages, live audio announcements, integrated text-to-speech features, pre-designed message templates, and a macro system for efficiency. Moreover, it includes an API for streamlined message management and a mobile interface that enables operators to deliver announcements both remotely and on-site. In addition, Wabtec's A-CIS continuously monitors servers, station control units, and audio-visual systems to promptly alert operators and maintenance teams about any malfunctions, thereby ensuring that critical components like servers, station control units, serial and IP signs, and audio equipment such as DSPs and amplifiers remain functional. This proactive monitoring not only enhances reliability but also significantly contributes to a more seamless transit experience for all users, making it a vital part of modern rail operations. By prioritizing communication and information flow, Wabtec's A-CIS ultimately fosters greater trust and satisfaction among passengers.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Phoenix Software International

Date Founded

1979

Company Location

United States

Company Website

www.phoenixsoftware.com

Company Facts

Organization Name

Wabtec

Date Founded

1869

Company Location

United States

Company Website

www.wabteccorp.com/digital-intelligence/signaling-and-train-control/information-management/advanced-customer-information-system-a-cis

Categories and Features

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Categories and Features

Public Transportation

Billing & Invoicing
Dispatch Management
Driver Data
Driver Logs
Fixed Route Management
Mileage Tracking
Multiple Route Support
Paratransit Management
Routing
Scheduling

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